New Yearβs Eve experience did not match what was advertised. We booked a table for approximately 7β8pm on New Yearβs Eve based on the advertised menu and event description. The promotion referred to a New Yearβs Eve menu with live DJ and entertainment, which reasonably suggested an evening-long experience rather than a short, restricted sitting. After being seated, we were informed that the table was limited to two hours, which was not made sufficiently clear at the time of booking or in the advertising. Once this time elapsed, we were refused further service, despite it being New Yearβs Eve and despite paying premium prices. The food offering was extremely limited. There was one starter option, followed by a lamb kebab served with salad only. There were no alternative main choices and no dessert menu provided. For a New Yearβs Eve set menu, this was well below expectations. The total cost for two starters and two kebabs was Β£160, which we believe is disproportionate given the limited menu, portion size, lack of dessert, and restricted time at the table. While the menu referenced live DJ and entertainment, the two-hour table restriction meant we were unable to enjoy the entertainment element that was advertised. This created a disconnect between what was promoted and what was actually delivered. The staff were polite and professional, and this feedback is not directed at them. The issue lies with event planning, pricing, and the clarity of advertising. Customers should be clearly informed of time limits and exactly what is included, especially for premium New Yearβs Eve pricing. Overall, the experience did not represent good value for money and did not align with the way the New Yearβs Eve event was marketed.
Contacts & Location
π Address: 302 Uxbridge Road, Pinner HA5 4HR, United Kingdom
π Phone: +44 20 8421 1525
π Website: izgara.co.uk
Photos
Reviews
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Mik Alger β ββββ
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Sanjay Kareer β β β β β
Great atmosphere and service! Food quality is very good! The lychee martini is probably the best in London!
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Hannah β β β β β
Everything about this restaurant is 5 stars (or even more!!) I was so incredibly grateful for everything from the tasty food, incredible hospitality, beautiful atmosphere and simply the best night. The team here are incredible and so attentive to every need. The food tasted perfect and I couldnβt fault a single thing. The atmosphere was wonderful, uplifting and the live music was just the cherry on top! All I can say is THANK YOU for the most amazing night and Iβll be a regular!!
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Bianca Dinu β β β β β
Andreea,Cengiz and bartender Goko β€οΈ Amazing Staff and Exceptional Service! I had the pleasure of dining at this restaurant today, and I must say the staff truly made the experience unforgettable. From the moment I walked in, I was greeted with warm smiles and genuine hospitality. Every member of the team was attentive, friendly, and incredibly professional. They went above and beyond to make sure everything was perfect, and their positive attitude added so much to the atmosphere. Itβs rare to find such a dedicated and caring team β they truly deserve recognition! Highly recommend this place not just for the food, but especially for the outstanding service. Thank you to the entire staff for making my visit so special!
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Shria Malik β β β β β
Visited here for a friends birthday, and the service and food was amazing!! Had a lovely time, canβt fault anything. The portions were well worth the money!
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SS D884 β β β β β
My favourite Turkish restaurant. The food is always finger licking good, fresh and full of flavour. Servers are courteous and always accommodate to your needs.
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Hemz H β β β β β
Food is amazing. Although service was a little slow. Would recommend as there's a good selection of veg and non veg food. Drinks are also really nice.
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The Hungry Foodie β β β β β
This restaurant has a great interior and good mezze. The falafel were a bit disappointing but the veggie kibbeh was surprisingly good. Overall the menu was expensive Dress code: casual Cost: £££ Food: Tasty Service: Adequate Ambience: Lively
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Noeline Barber β β β β β
60th Birthday lunch We invited 12 couples for lunch to celebrate our birthdays last Sunday. We were fortunate to use the private area which was set out beautifully for our party. The service throughout the meal was very good, and the food on our set menu was delicious. We all enjoyed our visit and would definitely return soon.
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FAQs
What is the address of Izgara?
Izgara is located at 302 Uxbridge Road, Pinner HA5 4HR, United Kingdom
What is the phone number of Izgara?
You can contact Izgara at +44 20 8421 1525
How can I get to Izgara?
You can find directions to Izgara by following this map link