They charge £2.25 for tartare sauce and then give small box that too only half filled. When I asked for a straw for my kid’s juice, the staff were discussing if they can actually give a straw for free. Adult mains portion is actually good for kids. Overall, not worth the visit.
Ok not the cheapest but then to be expected inside a theme park! Portion sizes were good and service was fab! Server even mentioned blue light card which we had but wasn’t aware we could use for a discount! Ketchup was provided free (not many places do this)
Disappointing Experience – Overpriced & Poor Quality** I recently visited Captions Fish and Chips and left feeling very unsatisfied. The food didn’t seem fresh, and despite there being no queue, I waited nearly 20 minutes while staff were chatting instead of packing orders. The prices are high, and while I’m happy to pay for quality, what I received was far from it. The scampi portion was tiny, and a third of it was just empty batter—very poor value for money. Overall, a frustrating experience. I won’t be returning. Meal was £12 without a drink
Ordered fisherman’s basket waited 30 minutes at lunch time they’re was no food cook and waiting to go for efficiency all fish cooked per order ( would have Been good apart from batter so soggy inside) chips are just frozen chips calamari like chewing a flip flop wouldn’t be an issue if it was priced based on quality should be £9 max but it’s £16.50
Food here was pretty poor. Sad oven chips, the fish was chewy and they served me undercooked sausages. Had to have them replaced. Should be closed down and an actual fish and chip shop should take over.
Sadly this has been run into the ground burnt chicken and fish, soggy chips, missing sides and more expensive than ever since the new operator came on. Shame as this was one the nicest places to eat in the park.
The food was not fresh it was reheated food I will never go back to them again
Closed yesterday (3 May) with no explanation why leaving the only non meat option being the rip off pizza joint charging £16 per adult for sub standard rip off pizza. Please don't rely on Chessington for food and bring your own if visiting
Much better quality than I'd expected for a theme park restaurant, and priced about the same as any local fish a chip shop in the area. Only downsides I could imagine are that it probably get quite cramped when the park is busy, and that there was only 1 high chair available at the time, which could cause problems if you have young ones.
It was generally good and popular. They make it fresh. You don't get masses of chips but it's a good meal they also do pies and sausage as well.
You can find directions to Captain's Fish & Chips by following this map link
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