Ordered off Uber eats, was missing a whole sub and the one that did turn up looked like it had been lashed and squashed In the paper as well as missing salad items. I also order 3 cookies and got sent the wrong ones. Don’t spend your money here waste of time
We ordered online through the just eat app. We ordered at 1:30 and the app said twenty minutes. Seems good right? Wrong. We were sat there waiting for 2 WHOLE HOURS. Getting hungry and frustrated we try to call the shop to know what's going on and the phone number they have isn't even a recognised number. The only good thing I can say is the delivery driver was polite and sincerely apologetic, so not even anything to do with subway as a business. Sandwich condition was poor, cold and ingredients mixed up and far too saucy. At the very least it was somewhat edible. Do not order here.
If you want your peace of mind, value for money and good service, then don't visit this particular outlet. I have placed an online pick up order at 12:01 and expected to pick up by 12:20. After pateinetly waiting, I inquired about my order at 12:30 and showed order number in the app, staff without even looking at my order rudely asked me to sit down. After waiting for another 15 minutes, I again got the same rude reply. Around 1 PM after waiting for 1 hour, I asked whether restaurant have my order or not but same male staff rudely asked me not to order from Subway if you can't wait. Very aggressive and hostile body language being used by the staff.Finally other staff came and he checked my order and to my surprise they did not even check and print my order from their system. So for 1 hour I was waiting for an order which was not even in the queue to be finished. Both the sandwiches have the worst quality and too much sauce applied. I request Subway to provide proper training, teach hospitality and social etiquettes along with how to handle busy situations to that particular staff member.
Always get my order wrong and always forget to toast the sub
The place is filthy, tables never clean. Toilets are disgusting. Once or twice you could understand if it had been busy but the place isn't busy.
Good food as always. The staff were really friendly.
I prefer the Subway in Bromborough, when We order wraps there they warm them up first then put the salad on but the one in Moreton put the cheese and the salad on then they warmed it up but when We got served it, it was cold so We will not be going there again.
Ordered at 13.45 on just eat. Estimated delivery was 1500, it never arrived so at 15.25 I rang subway. The girl was unhelpful and abrupt she said it was out with another 4 delivery’s and would be another 15-20 minutes. I asked for a refund as it would be stone cold when it arrived. She told me that I’d have to go through just eat which I did. She cancelled the refund request and the money has been taken out, even though I sent the delivery back... certainly won’t be using again
Subway is located at 297 Hoylake Rd, Moreton, Greasby, Wirral CH46 0RL, UK
You can contact Subway at +44 151 678 7523
You can find directions to Subway by following this map link