I go once a week with my toddler to this species Costa we absolutely love the staff are friendly and always the order is right it’s a nice happy place to go to
Contacts & Location
📍 Address: Failsworth, Oldham OL8 3QR, United Kingdom
📞 Phone: +44 333 003 5883
🌐 Website: costa.co.uk
Photos
Reviews
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Sonnia Hussain ★★★★★
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Ryan ★☆☆☆☆
I visited this Costa today, as I usually do, but unfortunately, the experience was quite disappointing this time. I ordered two hot chocolates along with some food, and right from the start, the staff seemed uninterested and unapproachable. When the food was ready, they simply handed it over without saying whose order it was, which caused confusion for several customers waiting nearby. They also asked if I wanted whipped cream on the hot chocolate — I said yes — but when the drinks arrived, there was no whipped cream at all. It felt like there was little care or attention given to the order. Overall, the service came across as rushed and careless, and the staff didn’t seem like they wanted to be there. I usually enjoy coming to this Costa for the friendly atmosphere and good service, but today’s experience really fell short of expectations. I hope management addresses the attitude and communication issues, as a little friendliness and attention to detail can make a big difference.
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Algirdas Ulba (ZyZla) ★★★★★
Very nice and friendly staff without any fuss for me changing my mind of choice of food and coffee (even I my self wouldn't be happy with me) Lovely atmosphere and lots of parking
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Taqi Arsi ★★★★★
I recently visited this particular Costa Coffee, conveniently situated just off the M60 highway, near the Hollinwood junction. My primary goal was to redeem a free Vodafone coffee offer, but upon arrival, I found that all the codes were already claimed. Unfazed, I opted for a Maple Hazel Latte, a seasonally appropriate drink that was the perfect companion to the winter sun shining through the windows. The café itself is a gem waiting to be discovered. Despite its location near a bustling motorway, the interior offers a haven of tranquility—warm, cozy, and remarkably quiet. The décor is tasteful and inviting, providing a versatile space that can adapt to your needs, whether you’re settling in for some focused work, relaxing after a busy day, or spending quality time with family. A major highlight was the excellent customer service. The staff were not just professional but genuinely friendly, even going so far as to offer a complimentary small cup of milk for my toddler—a delightful and thoughtful gesture that really enhanced our visit. This Costa attracts a steady stream of regulars, contributing to its welcoming atmosphere. The versatility of the café is noteworthy, offering a cozy corner for quiet breakfasts after the school run, a serene space to work remotely, and even a drive-thru for those in a hurry—all without compromising on the quality of their coffee. In conclusion, this Costa Coffee location provides a unique blend of high-quality beverages, superb customer service, and a peaceful ambiance. Whether you’re stopping by the drive-thru or staying awhile, it’s the perfect little escape for coffee enthusiasts, busy professionals, or families looking for a moment of respite.
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Fatima Rani ★☆☆☆☆
Opening times inconsistent/incorrect. Went half an hour before closing, doors were locked, with plenty of staff inside cleaning, but none of them acknowledged me.
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David Hodgin ★★★★☆
Not a bad little Costa here , good parking outside Just outside where the Roxy cinema used to be. got served Promptly. It would be nice if they had a charging station in the car park. Maybe in the future worth a visit
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Sheela Vora ★★★★☆
There was a man that serviced me. He has always got a smile on his face and the Asian girl is so efficient thank you for both your service. There was a big party who took over the coffee shop and noisy
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Usman Shaukat ★★★★★
Visit every day for breakfast. Last week saw some flies on cakes which was reported by another customer. Sales staff reluctantly removed one item. But to be honest we were expecting all of them to be taken out. We would like being regular customer that each time the shelf is opened it should be closed. But usually they leave that open.
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Anthony So ★★★★★
As a biker, always looking for somewhere I can sat down eat in and still can keep an eye on my bike. And this cafe just as what I am looking for. Coffee and food is good standard. So far been a few times and have no complaint. Not too busy, also not too quiet. If it is too busy, people will not be happy to keep on waiting. Some people may have bad experience with the cafe. But to be honest, you just can’t please everyone. It is all down to luck. Will be back soon.
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FAQs
What is the address of Costa Coffee?
Costa Coffee is located at Failsworth, Oldham OL8 3QR, United Kingdom
What is the phone number of Costa Coffee?
You can contact Costa Coffee at +44 333 003 5883
How can I get to Costa Coffee?
You can find directions to Costa Coffee by following this map link