Costa Coffee Altrincham, Hale Barns

Reviews

1. Maged “Maggie” Elgaaly ★☆☆☆☆

   Poor experience with a racist employee , treat none white with a different attitude , in the beginning I thought this senior Lady ( seems the place manager ) had a bad day but she consistently treat us as a family differently from white people ex; not asking for scanning costa card . Presuming we not sitting in and give us paper cups and her general attitude is rough and cold I am going to to avoid this place again but I thought a have a responsibility for those racists to be reported.

   almost 8 months ago
2. Nicola Ward ★★★★★

   Had a takeaway Black Forest Hot Chocolate with oat milk it was absolutely delicious. The staff were very friendly and efficient.

   almost 8 months ago
3. Hiba Khan ★☆☆☆☆

   Absolutely horrible experience with racist employees. Do not go and spend your hard earned money at this location. My friends and I were kicked out with our children on racist grounds! Strict measures should be taken against these employees and they should be reprehended.

   1 year ago

1. Chris Rain ★★★★★

   Amazing customer service always friendly and welcoming. Brenda and Sue remember our order every time. Cat the new manager is brilliant Love the new pistachio cookie, didn’t last long had to have another thanks for upselling guys x

   1 year ago
2. Matt Roberts ★★★★★

   A really relaxed vibe, friendly and attentive staff. My iced Frappe was well blended which isn't always the case, no lumps of ice in it, and my sausage barm was warmed to perfection.

   almost 2 years ago
3. Simon Hurley ★☆☆☆☆

   What is it with the staff in this place? I've called in a few times and something is always broken. Today it was the turn of the dishwasher. I asked for a coffee and a brownie to stay and was given it in a take away cup and bag. I mentioned it and was ignored. I asked for a knife and received an Uber sarcastic reply: "there's a sign there that says the dish washer is broke". That came from the arrogant young man with short ginger hair. I've experienced his rudeness and sarcasm a few times now.....still, he's currently busy behind the counter watching videos on his phone whilst there is a queue of people. It's clear the dishwasher isn't broken at all, he just to lazy to collect and clean the used cups and plates.

   almost 3 years ago

1. Paul Topping ★☆☆☆☆

   Called in today drinks in paper cups food in paper bags due to dishwasher broken .Staff rude and miserable. Will not be returning.

   almost 3 years ago
2. Ben Hamilton ★☆☆☆☆

   The worst costa I’ve ever been to. Went in at 16:15 on a Saturday and told they’re not serving any hot food because the ‘oven needs to cool down’ - never heard anything so ridiculous! If you’re opening hours are listed as until 5, you should be serving your whole menu at 16:15, not being rude and dismissive to customers. Staff are just so desperate to get out early on Saturday. They really should just close this one it isn’t doing much business anyway.

   almost 3 years ago
3. Sam Hayes ★☆☆☆☆

   Absolute joke! Miserable woman who served me. Been here a few times with my kids. Staff are absolutely horrible. This place needs to be closed down. Better off going to another branch. It’s obvious the manager doesn’t actually care about the reputation of this place. Just avoid this place. The quicker it closes down the better tbh.

   almost 3 years ago

1. Jonathan Ward ★☆☆☆☆

   Been to this Costa twice,just to give it a second chance.Still the same rude employees,who think there doing you a favour serving you....avoid!!

   almost 3 years ago

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