Parts USA - American Vehicle parts, Body work parts & paints

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Reviews

1. Stephen ★☆☆☆☆

   Awful as they dont know what they are doing Send me home as got another customer turn up Drive 230 miles round trip no instrument cluster No reply don’t give toss but will see them in court Reply to his reply 1 I turn up in a perfectly drivable sellable car Leave will a unsellable car 2 months on its still broken thanks to you . 2 I call 5 times no reply ,last time I got too busy to talk to you. 3 All that was wrong with my car was no mileage display that’s it. The new clock I brought after talking to you paying £250 worked fine again no issues apart from milleage display. 4 This is the issue You use your £900 scanner of a lap top it’s useless. It corrupts my perfectly working instrument cluster Making totally unusable.So what do you do ? You then wreck the other perfectly working cluster and corrupt it meaning I’ve bought another one . 5 You are happy for me to go in a car that has no Speedo lights etc. Another customer turns up but you drop me and say nothing you can do .You don’t ring or try and put YOUR ERROR right I’m out of pocket and time . It was a millage display but you wreck 2 clocks and corrupt them making them unusable

   almost 3 months ago
2. Dark East ★★★★★

   Really impressed with the service I received and all for a reasonable and fair price. They were knowledgeable, efficient and trustworthy. I have an Escalade and although I have a competent and trustworthy mechanic I’ve been using for years, they just weren’t very knowledgeable or enthusiastic about working on it. It was really refreshing to get a quick and enthusiastic response from Neil to my initial query. This gave me the confidence to take the Escalade on a 360 mile round trip to get it looked at. It was definitely worth spending a million pounds on fuel getting it there and back;) Nearly all my issues were resolved on the day. Neil explained my options for the issues that couldn’t be immediately resolved and was transparent with the costs. This allowed me to make an informed decision on how I wanted to proceed. So, if like me you’re struggling to get your regular mechanic to look at your vehicle, just take it here. You won’t regret it.

   1 year ago
3. Andrew ★★★★★

   Amazing service, extremely knowledgeable and professional, helped with a recent purchase of a Camero as I had no clue about America cars....would 100% recommend!

   1 year ago

1. Shaun Hammond ★★★★★

   Neil and John are both so down to earth and brilliant at what they do. From my first contact with them, they have been more than helpful. Highly recommended if you have an American car, their knowledge on American cars is second to none ..... brilliant!

   almost 2 years ago
2. Paul Wickham ★★★★★

   A 5 star business for a reason! John & Neil are an outstanding pair of guys, clearly have an invaluable wealth of knowledge and dogged determination to see the job through. They inspire confidence and in an industry that gets maligned by a few, these guys stand head and shoulders above. A Pleasure to deal with, I will not hesitate to recommend or use again.

   almost 3 years ago
3. roger mccall ★★★★★

   John and Neil are my saviours after being messed about by a , different company They got my Dodge Ram through its IVA MOT and taxed it Re wired it to much more to mention So thank you Parts USA a credit to us who like American vehicles without you life would be difficult lol Hi guys thank you very very much.

   almost 3 years ago

1. Gareth Davies ★★★★★

   Phoned Neil after purchasing a C7 and enquired about a software update to enable Android Auto. Absolute 1st class service from start to end. So glad I've found them and will be using them for everything this car needs. Couldn't recommend them enough.

   almost 4 years ago
2. Martin Heard ★★★★★

   Supplied an aftermarket AC condenser for my C6 Corvette from the the VIN number in the 5 days they said it would take arrive, fitted by my local AC specialist in Heswall who said it slotted in perfectly and was one of the easiest jobs he had ever done, now perfect. Thanks to Neil & John for the assistance and timely supply, thoroughly recommended.

   almost 4 years ago
3. Caleb Keogh ★★★★★

   Got a brilliant service done here on my 2008 Chevrolet Impala Police Vehicle I required new suspension arms, got booked in and was sorted out with in a few hours, good lads who know there stuff, definitely can help with anything under the GM Brand

   almost 5 years ago

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