Footasylum Birmingham - Bullring

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Reviews

1. Simran Sidhu ★☆☆☆☆

   I have worst Experince today with the staff Two staff women were very rude to me.. i asked for the shoes size to try before buy i was going to pay she refused and said you cant .. i didn’t expect this from them then i tried something else and when i went to but again she refused and said i returned stay in que .. i was waiting too long after that they said they don't have now and i returned …so rudeeeeee

   1 month ago
2. Dadiki Sherpa ★☆☆☆☆

   Wanted to buy more but The lady staff today was rude, so we left withonly one hoodie

   almost 5 months ago
3. Martha Gutierrez ★☆☆☆☆

   Bad service... fraudulent advertising...they don't give a complaint form and they insult and attack me

   1 year ago

1. Jermaine Handley ★☆☆☆☆

   Good evening guys Went to this store today around 19:15 19:30 bought a coat 2 shirts and gloves and went to JD sports bought a load of stuff Xmas shopping. Went back into store to look for something for my partner never seen anything she liked. When I was about to leave the alarms went off security had pulled me up said do you mind I said I bought these things earlier. Then one guy comes over and starts looking at the receipt then saying its not this coat in my bag started searching all my pockets the whole store was looking searching my coat I bought inside out bouncing around the place no respect no customer service skills. Management apologised on his behalf FOOTASYLUM is this how you treat your working customers. I then left got back home and realised they never even put my receipt back in my bag not happy at all. I want a full apology from all members involved and maybe something off I have no receipt at all. Management was OK to be honest but the other guy if can't get the staff why are you employing him to turn valuable customers away. The way he was searching my coat was next level and then was saying its not that coat I had bought all his hands over my garments the embarrassment when people looking I do security if do customer service security do your job accordingly and to a high standard I want to take this further now. People I know see on a regular walking past saying I never knew he was like that. I want something now in return just for the audacity and the way I was treated footasylum I want a full response this will be going on trip advisor. Think make them barriers go off on there own no tags at all inside my bag Kind regards Jermaine

   almost 2 years ago
2. teddy smith ★☆☆☆☆

   I have never shopped anywhere where the staff have know interest in being there at all, the young men only have one interest and that's looking and chatting up the female customers, never will I even go in the store again!

   almost 3 years ago
3. Marjan Haddadi ★☆☆☆☆

   I will never buy from this store again because I bought a shoe for £ 80 the first day and told them how much I could fight back and they said after 14 days you can repay and just receive of buy is enough. When I came in three days they told me why you left the box in the store, you had to bring the box with you. When I said the first day no one had told me about the box, the manager there told me we had to train our staff to let the customer know.

   almost 5 years ago

1. Zigzag Barber ★★★★★

   Very good quality clothes and the really helpful

   more 6 years ago
2. V1NC3NT_ BL4CK ★★★★★

   Wonderfully helpful staff, very nice, always had a smile on there face - easy to talk to. Staff would go out of their way to help you and show you around to the item you are interested in.

   more 6 years ago

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