Just want to say a big thanks to the ladies who I've just dealt with, 9am, I didn't see their names. I was returning something, there was a bit of a problem which was quickly sorted out, both friendly and professional. Thanks ☺️
Clothing seems to be the same. Young lady behind counter was very welcoming and friendly. The place desperately needs a cleaner the stairs and floors was a right state
Collected my online from this store, very busy, but Connie sorted it in no time. Great service from a lovely young Lady! Thanks.
Went in Crystal Peaks store this morning. Waited at checkout. Assistant was dealing with a lady that had returned a garment. Must have been faulty as she was scrutinizing it. She had a face like thunder. Never spoke to the customer. 2 more member of staff stood at the end of the counter. Never acknowledged anyone. After 10 minutes I put my item back and walked out. Not good enough Next
Good store, plenty of stock and sale items.
I spent ages trying the perfumes and looking at all the clothes while the perfume testers settled on my skin. It was a treat shopping day. I had looked online and decided I'd try my local Next store instead of buying from ebay or amazon. You need to smell the fragrances for a birthday treat. Wow the Next Pink was lovely just what I wanted. Although Cashmere was also in the running. I finally chose a gift set and went to pay. It was £16. The assistant said it was £18 pay 'when you're ready'. I pointed out the price error and after standing there being ignored and obviously no one cared whether I waited or not - I walked out. Lost sale for the High Street - winner for online. Don't you sales assistants see what's happening and care about the company and your job? Apparently not. Two sales staff were looking after a return. Check your CCTV and see how you're losing sales.
One of the Lady staff was fantastic and kind helping my mum dealing what needed to be sorted out with so I really appreciate that.
I love Next, lots of different styles for everyone. The quality is always great. I won't go anywhere else now as nowhere can compete. I can order at home and get free delivery try on without the hassle of a changing room, not to mention those awful mirrors. Returns are easy too. Keep it up Next!!!
Clothing over the years have got thin and rip easily. I won't be buying next clothes anymore. Very disappointed with the quality however the shop and staff are very friendly and polite. If I had kept the receipt I could have exchanged them but the problem shouldn't have been there in the first place. Hence 3 stars
Next is located at Shopping Centre, Eckington Way, Crystal Peaks, Sheffield S20 7PQ, UK
You can contact Next at +44 333 005 5335
You can find directions to Next by following this map link