Soya Oriental

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Reviews

1. Barnabas Markus ★☆☆☆☆

   Food is disastrous and overpriced, I have ordered a green thai curry with chicken, the meet in the dish is 100% not chicken and its nothing to do with the green thai curry they used to do. I have reported this to local authority. Soya used to be great, but nowadays food is overpriced and low quality, will never order from them again and do not recommend to anyone looking for decent food

   almost 5 months ago
2. Heather Hopkins ★☆☆☆☆

   Worst Chinese I've ever had. Four of us ordered 2x chicken balls, Singapore noodles, special fried rice, spring rolls and 2x crispy chilli beef. The best thing was the noodles and the spring rolls although the spring rolls had little to no filling but were Extra crunchy. I had the crispy chilly beef and the sauce was very sour not the usual colour and completely full of carrot batons. It was edible but not enjoyable. The others complained about the rice and didn't understand why it was a red color. But the worst by far was the chicken balls I had one and it was rock solid batter and the chicken was so tough and dry I couldn't chew it. It was so oily as well which while we expect to be a little greasy the table after putting the bag on was basically an ice rink of grease. It was by far the worst Chinese I've ever eaten and the others all agreed. Soya used to be ok but we found their sweet and sour sauce had too much vinegar so stopped ordering that but now we won't be back.

   almost 6 months ago
3. Sanjay Ruparelia ★★★★★

   I've used soya for five years now, unlike other local takeaways they are always consistent with the varied fresh vegetables, sauces and quality meats. Never had a bad meal yet.

   1 year ago

1. Catherine Edwards ★★★★★

   First time ordering tonight and I must say the food was the best I have had since moving to the area, everything hot and done within 30 mins, service was lovely and food delicious. New favourite place to order

   1 year ago
2. Di Jilla ★★★☆☆

   Food arrived hot I had asked for no veg in two dishes but they had no taste. No chilli in the chilli beef. Beef in ginger no ginger pieces!! requested Plain chicken rice had egg in it so not eaten. More veg than beef in other two dishes. Shame. Please do changed these things so we can order again

   1 year ago
3. Surrey Whippets ★★★★★

   Best Chinese in town ! Tasty food, always friendly and quick takeaway :)

   almost 3 years ago

1. Jacquie H ★☆☆☆☆

   Have always used this Chinese takeaway for more than 8 years but after the way I was spoken to by the woman answering the phone tonight when I advised them some of my order was missing and was told the driver would bring the rest I'm 45 mins and I refused it as the food would be cold and I asked for a refund she then told me I couldn't have a refund only a complementary order next time which again I refused given they had failed on their delivery to then be asked in a very sarcastic manner 'are you ok' to which I replied actually no I'm not I'm not well and half my food is missing she then told me i cant keep the duck and get a refund which id never asked for and I said fine I will leave it on the doorstep and she said she will collect it in 45mins she then told me to stop being rude which I wasn't..she then put on a very sarcastic voice again and thanked me for me call! Really bad attitude and you have now lost my custom after 8 years!! I hope the owner reads this cos you seriously need to get rid of her and you process my refund..furious! Just had a call back from the lovely Charlene who is apparently the manager at soya..she accused us of eating the food which I advised her we had unwrapped the food to start shredding the duck, and emptied the chicken into a bowl..so no food was eaten at all regardless of her accusations..she then went into a full rant after I said her voicemail message was aweful that she left on my husbands voice mail she then told me that my husband was embarrassed off me (which was totally vile and totally off subject) she screamed like an unintelligent banshee clearly as she has such low intelligence she hasn't worked out any form of customer service yet! Oh she refused to refund my money and told me i could collect the food by which time it was nearly10pm or she woukd throw it in the bin and id still not get a refund! Appalling!!

   almost 3 years ago
2. Rafe Ball ★★★★★

   Best Chinese takeaway for miles around - atmosphere doesn't really apply as it's not a restaurant.

   almost 3 years ago
3. Julia Food ★☆☆☆☆

   Shockingly delayed take away. We have used Soya for many years but won’t be using them again. Ordered at 7.25pm and arrived at a quarter to ten. Half of it was cold and congealed. Promised delivery time was 50 mins to an hour. Several calls where we were fobbed off with ‘it’s next out of the kitchen’ and ‘it’s on its way’ which it clearly wasn’t. Already paid for. No refund or part refund. Best offer was a reduction on next order. Terrible customer service.

   almost 3 years ago

1. Jay Kay ★★★★★

   A local favourite of ours when we visit family who live in the area. Asian cuisine with lots of variety on the menu. I particularly like the won ton soup and curry based dishes with rice.

   almost 3 years ago

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