JD Sports Chesterfield

Reviews

1. Inna Zhdanova ★☆☆☆☆

   Absolutely horrendous experience! No customer service! Very rude manager ( a woman with no manners ) no skills how to run a business.i have been told I need to cut my toenails shorter to avoid holes in my trainers! Also I had been told I can return things but it turned out they didn’t want to take them back. No manners, no shame so called manager! Rude! Very rude! I rang customer service but they didn’t want to deal with that at all!

   almost 10 months ago
2. Mark Alton ★☆☆☆☆

   Ordered from kiosk waited a week for it to arrive in store to find out it wasn't in stock and wasnt going to be. JD sports couldn't be arsed to let me know. Had to ring customer services to get fobbed off as they can't track kiosk orders. Rung store to get told that I'm to ring customer services so they can track the order??? So rung customer services again.

   1 year ago
3. Bryan Close ★★☆☆☆

   Unfortunately they didn't have what I was looking for. Plus the staff weren't super helpful in suggesting alternatives. Was left alone too quickly. Ended up going to an alternative shop.

   1 year ago

1. Catherine Gilbert ★★★☆☆

   Went with my 11yr old daughter on Sat to get her some long awaited Nike air trainers(£115) the assistant was lovely and helpful .After my daughter tried a size 6 and was happy ,it was suggested we also buy "Crease Guards" (£10) i wanted them to last due to the cost of the trainers, so I agreed * after making a point of asking if they would affect the fit and should we retry once fitted.* I was assured by the assistant they wouldnt make any difference and she cut them to size and placed in shoe. On getting home and putting on the shoes ....they were now too tight and my daughter has had to remove them.Cant return either due to being cut to size a total waste of money after already spending a small fortune .while the assistant was lovely its disappointing they are missing selling products and should perhaps advice a bigger shoe if Crease Guards are being considered along with stain proofing at £12 it's a costly affair for parents and extras that aren't suitable are not helpful to the pocket x.

   almost 3 years ago
2. craig butler ★★★★★

   I cannot thank your Chesterfield staff enough. I needed some deck shoes. I am disabled and was having a bad day trudging around town trying to find some. I was taken to them and ably assisted I made my purchase within 5 minutes. Thank you ladies.

   almost 3 years ago
3. Tracey Drops ★★★★★

   Love JD, I get my Grandchildrens trainers etc from here and my husbands too. Lots if stock, brightly lit shop. Staff are great too, usually get what I need pretty quickly but tend to order mostly on-line and collect from the store. There's enough room to get pushchairs around but I'd say a mobility scooter would have problems maneuvering around, it'd be pretty tight. It is pavement level so if you needed to go in with a scooter, I know they'd try to move things around to accommodate you.

   almost 3 years ago

1. Derren Hamill ★★★★★

   Got a pair of shoes for my sister for Christmas Brad quickly assisted me even though the shop was busy and the customer service was great

   almost 3 years ago
2. Maggi Thompson ★☆☆☆☆

   Tried ordering a gift voucher online,ridiculous! Rang the store....cant buy one over the fone....have to buy online! Can you report for me the online is not working properly.....oh you have to put a review and if someone checks reviews they might just see their website is not working properly...jd you just lost another customer! But actually you dont seem to give a toss! So annoying,useless!

   almost 3 years ago
3. SUSAN Appleby ★★★☆☆

   picked up and returned goods after buying online. Received email with incorrect refund amount. Was told they had keyed it correctly and gave me customer service telephone number

   almost 3 years ago

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