Toolstation Oldham Chadderton

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Reviews

1. Sumaira T ★★★★★

   Good services and prices are cheaper than other diy stires

   almost 3 months ago
2. Ben Jowett ★★★★★

   I came in with a list to buy Long weight, left handed screwdriver, skyhook, and hammer fluid. I was very nervous at first but the lads behind the counter pointed me in the right direction. I bought all those parts... the boys on site were dead chuffed with me, I got to operate the digger that DAY!

   almost 7 months ago
3. Nas Anwar ★☆☆☆☆

   I’m extremely disappointed with the service I received. My next-day delivery turned into a two-day wait with no update—no text, no communication to let me know the items had arrived. When I came in to check, I said hello to the staff. Both looked at me and said nothing, despite clearly hearing me. I had to repeat myself just to get acknowledged. That kind of dismissive attitude is unprofessional and completely unacceptable. This experience reflects very poorly on your customer service. I expect better, and I hope this is addressed.

   almost 9 months ago

1. Laina Ross ★☆☆☆☆

   Came in today as i bought a new washing Machine else where and wasnt supplied the spanner needed to remove the transportation bolts so I nipped to tool station to purchase one. I was highly irritated when i was greeted with a very cold ‘welcome’ but definitely wouldn't even call it a welcome from a worker who clearly didn’t want to be there and had no intention of helping me find the correct tools needed for the job as I was clearly worried I would get the wrong tools. Very unhelpful and had a very displeasing face on her the whole time i was there. Terrible customer service and customer mannor. Thanks Umme for showing me where NOT to shop for tools again.

   1 year ago
2. Waleed Qurashi ★★★★★

   Efficient and polite service with the main factor the parts needed were in stock. Not as Jazzy as screwfix but has the bits you need.

   almost 3 years ago
3. Gareth Tickle ★★★★★

   Was in on Good Friday and Anthony went above and beyond. Needed a plumbing bit but couldn't work it out. Anthony got out several products and found the perfect part. Will recommend Chadderton and despite working on a hot Good Friday, still had a smile on his face! Thank you Toolstation and thanks Anthony!!

   almost 3 years ago

1. Billy MTB ★☆☆☆☆

   Poor communication and after sales. An absolute headache trying to cancel a simple one item order. To cancel a order I am expected to go online, print a form, fill it in and post it back. Terrible process and it’s poor excuse and bad customer experience, especially for a trade who buys from stores like this daily!

   almost 3 years ago
2. Nasma Bibi ★★★★★

   Great customer service. Served by Leigh-Anne, a polite and helpful member of staff. She had great knowledge of tools and helped me find what I needed very quickly. Fantastic store with a friendly member of staff, highly recommended. I will be back to shop here again.

   almost 4 years ago
3. Arifur Chowdhury ★★★★★

   I needed a few things at the last minute and came in with three minutes to spare till closing. I was served by Sue with brilliant customer service and even though it was late in the day she had a smile and wasted no time in retrieving my order. I’ve always had a pleasant experience with this branch and given they treated me so well on a Sunday evening when other places would say they’re closed, I felt the need to share my experience :)

   almost 5 years ago

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