waited 20 minutes in the queue, only to be told they forgot to put my name on my coffee cup. There was no apology, just a comment that it would ‘go back in the queue,’ meaning I had to wait all over again. Very poor service and disappointing attitude.
Have coffee here all the time when exhibiting, friendly service and decent coffee
Fast service, cafe is situated in cinema lobby. Limited seating but quality of coffee is as expected.
Coffee chain at the NEC. They choose not to accept loyalty cards here so no points or prizes for loyal Starbucks customers. Visited during a trade show event. Coffee was sub standard and certainly not good value. If this store was on a high street it would be closed by now. Overpriced and disinterested staff. Zero gluten free options.
Waited 37mins for 2 chocolate frappe They dropped one and never realised they had chuck the cup away which had my name on it so they sent one out which basically went watery and the other came out 10mins later. Staff no apology no emotion just rude.
One of the slowest Starbucks I’ve ever been in. Guy misheard my order and I corrected him but I still got a cappuccino rather than a latte, waited another age for them to remake it. It’s a franchise, so don’t know how much Starbucks have a say in how it’s run. They wouldn’t accept the app for payment either.
This is a welcome stop after a long walk around the NEC for Crufts. It's typical of all the other Starbucks offering the usual beverages in a range of flavours and sizes. Access is good with level entry and disabled access and bathroom facilities. The service was good as was the quality of the coffee.
Starbucks Coffee is located at Perimeter Rd, Marston Green, Birmingham B40 1NT, UK
You can contact Starbucks Coffee at +44 121 767 2496
You can find directions to Starbucks Coffee by following this map link