Went to check this location out today, really poor selection of sarnies. I asked for the filtered coffee, asked if this was still valid for free refills, I got told the filtered coffee is valid for free refills but there isnt any is available at the moment and it would take twenty minutes to be ready, I then got told I could have an americano but that is not valid for free refills, I asked what the difference is between a black americano and filtered coffee and was told its a different pot?? This didnt make much sense to me, I wanted to start visiting this site on a regular basis to do some work on the laptop but after the no filtered coffee option today I will give it a miss. Back to Costa.
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Reviews
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NON-CONTACT FOOTBALL ★★☆☆☆
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Aidan Selman ★★★★★
The staff are some of the kindest, friendliest and patient people I’ve met. I will be honest I’m a frequent visitor to this Starbucks and the team always have a smile on their faces and offer the best service. I get making coffee of various forms is long and can take time but the staff always are kind and apologetic if needed. The music playing always makes me smile and the staff seem to have a laugh and support each other. I come back to this Starbucks for a reason. Well done team!
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Chris Glover ★★★☆☆
I seem to be here a lot these days. Everything about Starbucks is… fine. Coffee? Fine. Food? Fine. Selection? Fine. Seating area ?Fine Service? Also fine. That said, one guy was genuinely awesome—he gave us a full coffee experience and helped me discover a drink that’s now my unique go-to and involves a selection of non-standard blends and foams. The rest of the time, though, the experience has been pretty transactional. It's not a bad thing, just generally unremarkable. Starbucks = totally acceptable and that's how it should be. It's totally fine. 26/5/25 Popped in to have a few drinks today, I have to say I'm starting to agree with some comments around cleanliness of the seating area. Dirty cups on about 1/3 of the tables a couple on staff on
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Grace Haynes ★☆☆☆☆
Don’t recommend, 4 staff were working 1 in office, 4 males 1 lady. We waited at least 5/10 minutes to be served even though the place was empty! Then a customer came in complaining about drinks which made it even longer for us. They messed up both of our drinks. When I asked for less ice (in a polite manner) they were all just stood still STARING at me! We then went to sit down and I could see how filthy the floor was and this was all around the floor! Definitely hasn’t been cleaned in a very long time. 4 staff members here yet all the cups are on tables and tables not clean. From someone who use to be an employee from Starbucks this really was disappointing and even as a customer this felt very unhygienic to eat around. The staff stood at the bar even though no customers and started having really inappropriate conversations in front of us. Not a good experience at all!!
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SAB photography ★★★★★
Staff always lovely. Coffee always good. Position of building was meant for some cheeky photos. Look people it’s a Starbucks. It sells coffee. What stands out here are the staff. They are first class. Always smiling and always helpful. Whether that be drive through or sit in. Top marks all round.
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Stuart Haynes ★★★★★
I had such lovely service from Ellie in the drive-thru yesterday. She was so friendly and bubbly! It costs nothing to be friendly and kind, and after a miserable morning she really made my day!
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Savoaia Carmen ★☆☆☆☆
As other people stated before. Bad bad service and very long waiting time. Don't ever order from them as you'll wait hours until they finish all the customers inside until you get your order. Go across the street to Costa. Better service and no waiting time. And a lot cheaper. They need a proper manager here.
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Daniel Campbell ★★★★★
Best coffee ever here ordered a flat white really good service, friendly staff , lots of seating, good carpark recommend stopping here for a coffee
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Von Sparkenhoffen ★☆☆☆☆
Nice coffee, but the place is dirty! Dirty floors, dirty tables. Three members of staff working and nobody is cleaning the tables etc! Sat in there for an hour, and all the tables remained with cups and plates on them, crumbs and wet tables are not a good combination!
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FAQs
What is the address of Starbucks Coffee?
Starbucks Coffee is located at 123 Stourport Rd, Kidderminster DY11 7BG, UK
What is the phone number of Starbucks Coffee?
You can contact Starbucks Coffee at +44 1562 829391
How can I get to Starbucks Coffee?
You can find directions to Starbucks Coffee by following this map link