The most helpful and friendly shop assistants today, didn’t catch their names. Wish all shopping experiences were this pleasant! Thank you!
The negative reviews are based more at head office rather than this store! I have nothing but positive things to say about Sweaty Betty Fulham. They have helped me so much with feeling more confident in my postpartum body. Highly recommend!
Really great clothes, I love the leggings. HOWEVER, terrible customer service. I can't find a phone number for them. I've sent several emails and tried automated chat but my query hasn't been resolved. Go to the store to buy, don't buy online as the after service isn't up to scratch.
Appalling communication, trying to discuss refund but unable to contact Sweaty Betty, Julia Straus (CEO). It appears they are a company interested only in taking your money but provide very poor customer service. You want to buy from a company that you have confidence in – Sweaty Betty, for me, is not that company.
I love shopping here as they make great quality active wear for yoga and running. The materials are technical and they are very adventurous with colours and patterns. I also always receive great customer service when I'm both online and in the stores. With what the company does they do exceptionally well and can't be faulted. I'm sad that they don't sell cycling or triathlon wear (and I feel like a lot of their swimwear is better suited to holiday lounging around than proper workout swim). I would love it if they looked at the technical fabrics that leading high end cycling brands such as ALÉ, Santini, Castelli and Rapha use for jerseys and bib shorts and produce some in the same adventurous Sweaty Betty colours and patterns. I think this would be a great area for the company to expand to. Unfortunately as much as I love the shorts Sweaty Betty produce for running, they would not be suitable for a long cycle. The same goes for the jerseys as cyclists need things like the back pockets to carry spare inner tubes. Similar principles for Triathlon wear. I would love to go to triathlons kitted out in Sweaty Betty patterns but unfortunately the clothing made just isn't suitable for triathlon. I would love it if they branched out into this field!
Love the styles and variety here. This place is great for people who want high performance sportswear that is flattering and feminine. It is not cheap (£40 and upwards for leggings) but it is cost effective as the fabrics really last and work for sweat wicking and thermal control. I've had items that I have worn twice a week for a year and they still look brand new. The staff in this branch are really helpful. If you shop here regularly it's worth getting the loyalty card as free, and gives you 10% of in the sale. They also do free yoga.
Sweaty Betty is located at 833 Fulham Rd., London SW6 5HQ, UK
You can contact Sweaty Betty at +44 20 7736 0780
You can find directions to Sweaty Betty by following this map link
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