Booked a table and told upstairs. No menu or table laid. Room was empty. Food was pub grub expected better as been before and it was very different. Staff were friendly and helpful last time. They needed more staff as it was busy felt we inconvenienced them even though we'd booked
Late lunch on a Saturday Pub was pretty quiet when we arrived, with a football game just finished on the tv. Found the indoor garden at the back and sat there, good selection of drinks at the bar and reasonable prices, friendly service from the staff behind the bar. Ordered burgers which came promptly and were well presented and decent quality burgers, again friendly service and good value for money, not the cheapest pub you'd find, but good quality and friendly service makes it well worth it.
I have been a very regular customer of this establishment since it opened and must compliment the entire team as I strongly think this is the best team they have ever had currently (October 2025) They consistently provide excellent service and always give a warm welcome to all who enter the pub. Their ability to handle busy moments is second to none whilst keeping delightful, bubbly energy even when dealing with difficult or rude customers. From the Professionalism and care is what I can say is on display at this pub currently. The food is excellently cooked and would say the portion size is fantastic and well worth the money. My compliments to the Head Chef as I can see imagination and creativity whilst keeping it true to the menu. This includes buffets and large food orders without compromising the quality. The atmosphere was calm Plenty of space and is dog and child friendly throughout the day. Later on in the evening is also great as service is efficient and fast. The place is incredibly clean and I must say has a level of care that I have not seen from any pubs I have ever been before. No sticky floors, stains or disgusting toilets so I must show special appreciation to the cleaning staff. The facilities also are perfect for parties, work meetings or any type of gathering and is very easy to book. Currently the place has an excellent quiz for those who enjoy general knowledge with prizes for those in the top 3. For smokers or those who like to sit outside then the pub caters to these needs also. Overall I would say if you are in the area then it is well worth coming in as I think this is one of the best places in the city centre without having to break the bank regarding the prices. You will feel very welcome from the all the members of the team. If you have been here in the past and have not returned in a while then I think you will enjoy the pub more than ever at the time of me writing this.
Great for Lunch! Popped in for a pint and a bite - nice setting, service and quality food. Reasonably priced too!
Very attractive pub with original features. First visit and wish I'd discovered this year's ago. Great beer selection, interesting to look around and calmer relative to the other side of town. Deserves more visitors. Friendly staff too.
Sunday lunch on 12th March was a delightful surprise to us as we'd decided at the last minute to try this newly made-over pub. The roast beef and roast chicken was of the highest quality. The chicken was plentiful, juicy but with the crispest of skins. All roasts are served with Yorkshire puddings and sage and onion stuffing, along with a generous portion of roasted potatoes, carrots, parsnips, red cabbage and green beans. It has to be said that this pub has two further things to recommend it: it is wholly wheelchair-accessible and has superb bathroom facilities (with - and this is very unusual - the emergency cord reaching the floor). This has to be the cleanest pub we've ever visited! It is absolutely spotless. As we arrived bang on 12 noon, we saw the cleaner leaving, and congratulated her on her efforts, which we appreciated. The plastic greenery and lemons are slightly OTT, but didn't detract from our enjoyment of lunch. We are sure to pay a visit sometime soon to sample a brunch, but we will be back even sooner for the amazing Sunday roast! We can't find the Queen's Head on Tripadvisor; we'd have been happy to leave a review on this platform if it had been available.
Loved this pub as the Jekyll and Hyde and we're disappointed when it closed. However after a makeover it's reopened as The Queens Head and a very nice job they've made of it. Seems to be more spacious and the courtyard is now covered. Well worth a visit.
We had the upstairs booked for a private Christmas party. Overall it was good but they closed an hour earlier than we were told at the time of booking. Staff were friendly and helpful apart from repeatedly turning our music down without talking to us about it.
Knocked back. A proper gin palace in Snow Hill area (sort of). Davenports pub so their real ales on, very good. Lovely decor respecting Davenport Brewery history, at time of writing they even have a circa late 1960's(?) brewery promotional film on loop on their tv as you walk in.
The Queens Head is located at 28 Steelhouse Ln, Birmingham B4 6BJ, UK
You can contact The Queens Head at +44 121 236 0345
You can find directions to The Queens Head by following this map link