Todayβs customer service experience at Abru Classic in the Cavell Street branch was terrible. The cashier, who appeared overwhelmed and inattentive, was uninterested in customersβ needs. She refused to provide her name when asked and did not apologise for her behaviour although another member of staff did on her behalf. The cashierβs attitude was arrogant and unprofessional dismissing customers with a sense of entitlement. I informed her that her conduct was inappropriate and that if she continued to treat customers in this manner she would lose her business. I was about to leave without making a purchase, but the intervention of another member of staff prevented this. The dress I was considering cost Β£95 but the cashier showed no concern whatsoever. It is evident that this employee requires training in customer service skills and a more positive attitude towards customers.
Contacts & Location
π Address: 10 Cavell Street, London E1 2HP, United Kingdom
π Phone: +44 20 7790 1405
Photos
Reviews
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Amjad Ali β ββββ
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Sima Zaman β β βββ
I am so disappointed at all abru branch's. i wont be shop their. before they were very diverse with their size range going up to XXL but now they barely even stock XL. And when you ask stuff for help they alway brush you off or give attitude
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K β ββββ
The worse customer service ever, typical of bengali shops around here, no kind behaviour. Went to change a faulty dress which the stones fell out! They accepted no fault and humiliated me instead! Sabr is the best way, no point arguing with these inhumane 'people's.
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Sully Miah β ββββ
Theyβre lazy. Never help, stuck up Bengali ladies!! Embarrassing much!!
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Humayra Anjum β β β ββ
I recently purchased an item that was damaged, didn't realise until 7 days later. No wonder the price was so low.
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Masuma Begum β ββββ
Complete mugs, shops dirty, manager is totally stupid ran away from us when we asked about one of the dresses, staffs were very rude too. Wouldn't trust them at all, do not shop there. Absolutely a horrible experience
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COSTCOFUEL β ββββ
Stupid shop mugged me off dirty too look
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FAQs
What is the address of Abru Classic?
Abru Classic is located at 10 Cavell Street, London E1 2HP, United Kingdom
What is the phone number of Abru Classic?
You can contact Abru Classic at +44 20 7790 1405
How can I get to Abru Classic?
You can find directions to Abru Classic by following this map link