Matalan

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Reviews

1. Russ Outten ★★★☆☆

   A disappointing selection of Mens clothes on my last visit, and I absolutely hate this push for self checkout. I will never use it

   almost 5 months ago
2. Asma Zuhair ★★★★★

   I was served today (16/08/2025 at 5:15) by Amy, and I just have to say what a sweetheart she is! She was bubbly, smiling, and kind throughout. I had to return my order, and she handled it so gracefully — I never felt uncomfortable at all. In fact, we even chatted about how the jacket could have been improved with a more rustic, cowgirl-button style. Staff like Amy make such a difference on the front desk. She is an absolute credit to your team!

   almost 6 months ago
3. Terri Miles ★☆☆☆☆

   Went here on Thursday, saw a sign advertising 20% off with a £40 spend.. what it doesn't say is that unless you ask for it nobody puts on on. Spoke to a lovely lady once I got my receipt she advised going back to the desk and they could add the discount on. The woman that served me was rude as anything at first told me she can't do it unless I had a email. When the nice lady (presume manager) came over she said oh no I said she might have got a email I can do it. She definitely did not say this. Her attitude and the customer service from her was poor to say the least. She also stated everything I had bought was in the sale (it was not) and wouldn't count anyway. Turns out I received £9 back from the discount. Not a lot to some bit definitely was in my position. Think somebody needs to have a word with her about her manners and the way she speaks to people. Definitely put me off coming back.

   almost 8 months ago

1. Roger Hiett ★★★★★

   Visited the lakeside store on 22/4/25 in the evening to purchase a suit, required some assistance to find a specific size. While unfortunately unable to find the particular size jacket (in this and 3 other stores), the assistance provided by Natasha to try and help was above and beyond. A credit to your store, she was very helpful and professional.

   almost 10 months ago
2. Serj Maxi ★☆☆☆☆

   Hello everyone. I want to share my experience, and maybe it will greatly help someone, as I was simply disappointed and deceived. So, if you plan to buy a suitcase like the one in the photo or from the same manufacturer, be prepared that no one will ever refund your money, even though they advertise up to 10 years of warranty. To familiarize yourself with the warranty terms, you must take the time to visit their website and read carefully. In other words, you buy it and say goodbye to your money, I guarantee you. Terrible quality, misleading information for the buyer, they only work with customers once. Bought it and threw it away. Lies everywhere, and the most upsetting thing is that the store MATALAN, instead of taking care of its customers, will just shrug their shoulders and politely say goodbye. Terrible.

   almost 2 years ago
3. Mark W ★★★★☆

   A good place to but t-shirts/joggers for work, at a cheap price

   almost 2 years ago

1. Phil Goodwin ★★★★★

   Got nice things in there and set out nice

   almost 2 years ago
2. Michael Pountney ★★★★☆

   Free parking close to store. Huge range of budget clothing. Be aware, on some items, sizes come up a bit small. Changing rooms available.

   almost 3 years ago
3. OceanLover ★★★★☆

   Could have better products selection

   almost 3 years ago

1. Dana Manole ★☆☆☆☆

   Never again! Went in to check out the sales advertised in the windows and left with a taste of bias. I will never set foot in that store again.

   almost 3 years ago

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