Shoe store in Grays

“Expensive but not a good reason to drop their star rating”

“Staff is very friendly and good service”

“Still the best selection, I have been a customer since the original one in Romford. Love this place great service too.”

“We bought two flower girl dresses and ties for our groomsmen. The dresses are beautiful and the ties matched our bridesmaids dresses perfectly. Everything arrived as expected and in plenty of time to us in Kansas. So pleased we found Gilly Gray!”

“Really friendly staff. Needed help choosing a pair of boots and Leah gave me good advice and was more than happy for me to try on several different pairs even though the shop was busy. I was then served on the till by the blonde member of staff who was friendly and I didn't feel rushed. Will come again instead of buying online.”

“Well this store was a secret gem. We stumbled across it and boy oh boy do they have some great deals. Once you work out your shoe size in US you see the point. Got a great pair of Nike trainers for £37 instead of £110. So bargains to be had if you don't mind older styles. They have some serious stuff there.”

“I went there today. I did find stuff to be very helpful very professional and they also provide me with information I was looking for. They did make an effort and spend some time making sure I've got what I need. I will be definitely coming back and I can recommend it to anyone. Well done thank you guys!”

“Lady was very helpful as always, nice selection of slippers, and shoes, and some offers on too x”

“Great choice i get all my familys gifts from here.”

“Ali was brilliant, never bought clothes from a suit shop before. Ali welcomed me and made me feel at ease whilst helping me find the best shoes and clothes for my new promotion. Couldn’t recommend him more. Definitely will be back for more soon!”

“A very kind and welcoming shop! The staff are always very helpful and always give the best advice. They also can help you by ordering things in that the shop don’t stock”

“Very good shopping experience at Lacoste. Always find the team friendly, helpful and knowledgeable.”

“I literally had THE best experience @All Saints Lakeside today, Kennedy who looked after me was an absolute joy, she was super friendly and cheerful, we swapped perfume recommendations....both her and her colleague were sweet and attentive to anything and size I needed....it really made my trip to Lakeside worthwhile and I came away with another item that I hadn't planned on purchasing..... Well worth the hour drive will definitely return soon :)) .....she needs a promotion for sure :)))) Melody”

“The sale assistant guided me perfectly toward the best option to resolve the issue I had and the response from costumer service was very fast . I couldn’t thank enough for your help . lakeside Kurt Geiger team where absolutely fabulous in helping me with my matter the assistant and also the manager . Much apreciate . I love the bags and also shoes from them and I am never scared if anything happens to them I will be let down . I think Kurt Geiger has the best costumer service I ever met as is not the first time when I had an issue and they are sorting it out at their best . Thank you so much . Kind Regards, Loredana.”

“Enormous thank you to Josh for being so incredibly helpful, friendly and kind and for helping us secure the bike of our dreams. Faultless customer service, went above and beyond to help and advise and we couldn't be happier.”

“Being a larger man I was dreading drudging around lakeside being told " we only do your size online" so when I walked into N A Menswear on Saturday 23/03/24 I spoke to a very well dressed chap ( I an sorry I didn't get his or the lady who helped me Sunday) who couldn't do enough to help. He found the biggest jacket in the shop, but was not big enough, so he was on the phone and found a black suit, to be collected by a colleague on her way in on Sunday. I tried the 3 piece suit on and as he was aware I needed it on Tuesday he turned up the trousers while we waited . I can't thank N A Menswear of lakeside enough for your personal assistance in purchasing this suit and I will highly recommended that they come to you first. Thank you again.”

“Wife and I just went in to just browse very close to the shop's closing time. The manager helped us answer all the questions we had and also ensured that I can try a pair even though we were feeling guilty that the shop was close to closing time. The service she provided was not rushed at all and she took the time to help with size and we left purchasing my first ever Timberlands. Very happy customers!”

“Great shop with great staff! Was super helpful to get what I wanted! Great shopping experience!”

“Excellent customer service at Clarks Thurrock Lakeside from Ayesha. A very busy store. I wanted to try some different styles of shoes. Ayesha was brilliant in advising the best shoes that matched what I was looking for and provided me with the various sizes. What made her brilliant was that she knew the products and was patient whilst I tried on the shoes. No rushing and very polite and professional!”

“I visited the sketchers branch on Saturday the 8th November, was served by a gentleman who was very helpful. Nothing was too much trouble and ended up leaving with 2 pairs! Will definitely be coming back. Thank you sketchers lakeside!”

“Great service experience by Richie at the Lakeside store he is a true gem”

“Samantha store manager is such a reasonable person. Very understanding a courteous. Thank you!”

“On the expensive side but good quality and customer service was second to none when I had a problem .Would definatley use again and top marks to polite helpful manager”

“Since the rebranding this shop looks even better. They have a wide range of products in store. The team members are helpful and ready to jump in when needed. They had a bit of queue at the tills but the team members managed to move quickly so wasn’t a long wait.”

“All the time i can find something amazing for very good price”

“Visited the lakeside store on 22/4/25 in the evening to purchase a suit, required some assistance to find a specific size. While unfortunately unable to find the particular size jacket (in this and 3 other stores), the assistance provided by Natasha to try and help was above and beyond. A credit to your store, she was very helpful and professional.”

“Great store, Erika in particular was extremely helpful and made sure I got everything I needed. Amazing customer service.”

“Lovely lady helped me today with some defective school shoes. She was very kind and helpful and went through some alternate styles with me to find a new pair. Very welcoming and polite :)”

“Visited this shop to get some trainers for myself and my husband. The service was good, but took a while to get our trainers as it was a bit busy. One staff member wasn't great and didn't look remotely interested in her job or look like she wanted to be there. The other guy went out his way to help me find my size and gave me advice on the sizing. We did purchase a pair each.”