Big retail sports store. Well organised,clean and the staff are polite and helpful. Bought somebitems online and picked up in dtore. Whole process was seamless. The dtore itself is lovely with a wide range of sporting apparels and equipment on sale.Parking is available
Visited the lakeside store and was assisted by a staff member named Keelan. He was so very helpful, cheerful and absolutely made us all feel very happy by the we left the store. A huge 5 STARS for Keelan
Great experience, I came around last week, Jason was so so helpful, he knew so much about the equestrian stuff which i really needed help with. He seemed very knowledgable unlike the other decathlon i went in where the workers didn’t know anything about horses. Big thanks to Jason.
Enormous thank you to Josh for being so incredibly helpful, friendly and kind and for helping us secure the bike of our dreams. Faultless customer service, went above and beyond to help and advise and we couldn't be happier.
Alan at Thurrock was amazing! My Son is desperate to learn to fish. I have no idea. Alan was very helpful in helping us choose the right equipment and rod to get going. Thanks so much, Alan!
What should have been a quick and easy process (click & collect) took ages because there was no one at the desk when we went to collect our items. What’s the point!
Good store with a wide variety of products. Could do with more staff on the tills as the queue for self service was ridiculous. It would also be nice if there was some enforcement from staff in regards to kids & their parents not actually parenting. Visiting yesterday, and you would have thought the store was a playground with the amount of kids climbing all over the equipment on display. It made it really hard to actually look at anything we may wish to purchase. Not to mention, you know full well if one of the little darlings hurt themselves, it would be the stores fault and not the fault of the adults lack of ability to parent their own kids properly.
Never been to a decathlon before, I was looking for a ski jacket for my husband. It looked like they had been very busy as we didn’t find what we wanted however we did get 2 nice pairs of ski glasses at a very reasonable price, the lady who served me was very helpful and polite. The store had loads of other sports stuff, we’ll definitely go back
An incredible experience - Tim has helped us throughout our bike purchase journey. He was clear, knowledgeable, helpful and incredibly approachable. For someone who has not cycled in 15 years, I am filled with new found confidence having discussed things with Tim. Thank you!
It is a great store with great customer service. They really took great care of assembling the bike for me and it was in perfect condition. I left the store very pleased and happy with my purchase and they also offer a service free of charge up to 3 months after purchase. Staff were very helpful, informative and attentive. The store was clean and well signed posted for all of your needs. I would totally recommend buying cycling gear here, as they really know what they are doing!!
Decathlon Lakeside is located at Thurrock shopping Park, West Thurrock, Grays RM20 3LP, UK
You can contact Decathlon Lakeside at +44 1708 895650
You can find directions to Decathlon Lakeside by following this map link
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