The 30 Best Shoe store in Cardiff

“Had the gait analysis yesterday and the lady who served me was so helpful, patient and knowledgeable! She listened to my needs and really went above and beyond to find the correct shoe for me! Definitely recommend!”

“Went in today to get a pair of shoes for myself and my son wanted a pair of Croc's, which are not normally sold this time of year, the two ladies were super helpful and checked to see if they had any stashed away, they did and they got them for me, thank you very much, that level of service is so rare these days as most people say if its not on the shelf its not in stock, these are a credit to the company, well done ladies!”

“Excellent service and was an exceptional experience using shoe repair service. Matt attentively listened to my needs and gave my old leather shoes a new life. The price was a lot cheaper than others in the area and the turnaround was very prompt. Matt also gave advice to suit my special requests. I would highly recommend and will be returning.”

“Our “server” in Cardiff had only been there for 2 weeks but helped us get a whole snowboarding outfit for my daughter - great staff as ever -”

“Would like to say how much of a credit Dean is, he was absolutely amazing from start to finish! Very honest and helpful, helped sort out my future father in law with a suit and he left extremely happy with his purchase. Thank you so much Dean for your amazing customer service and will be coming back again!”

“I didn't think my purse could be mended but Matt reassured me they could, explained the options and specially ordered in the required poppers. Aneurin did a lovely job with a unique contrasting leather finish that I'm really happy with. Really pleased they are so passionate about repair in our throw away culture! Also got a couple of keys cut. Great service! Thank you!”

“Really friendly staff who were very helpful and welcoming!! I love my shoes!”

“It is cheap for all types the staff are good there prices marked the price you see is the price you pay you can get magazine's there car park fairly big there are marked bays disabled parent and child”

“Great customer service! Went in for a golf bag for my son, received really good service.”

“Absolutely brilliant service! Both the young lady and gentleman assistants gave first class customer service. Visited store on Tuesday and they ordered silver trainers in my size which I received on Friday. Well satisfied”

“Fred Perry is my achilles heel I can't visit without making a purchase! The products are such high quality and without a doubt worth it! I love the Amy Winehouse Foundation clothing and at my recent visit purchased the silk "I told you I was trouble" Harrington jacket. The staff in the Cardiff shop were amazing so helpful and kind giving advice on sizing and honest review of if something suited. They were happy to chat and didn't make me feel I was a pain at all. Will definitely be back soon!”

“Great shop and super helpful team. Went out of their way to help us out and my son and husband bought some cool original clothing. Great vibe, and the ethos of sustainability/recyling of old boards is very cool”

“Leaving a review on behalf of my mother, who was very appreciative of the customer service from Helen today, who helped her find a beautiful dress for a wedding. She couldn't have done more! Massive thank you”

“We popped in 3/6/2023 around 6 o’clock, the two ladies that were working that day were amazing, my feet were throbbing from being on my feet all day in work and I wanted to get a pair of sandals for work the next day, they were so helpful and spent the time helping me to decide on a suitable pair for work, I then bought two pairs, lovely ladies it was a pleasure talking to you both. Shoe zone city link, retail park Cardiff .”

“Great quality shoes that won't fall apart after a year like most other places. Most comfortable I've ever worn because they really fit my foot properly, and they stock .5 sizes. They are quite pricey but often have big reductions in the sales. They also have an outlet website that's worth checking out. Very helpful and knowledgeable staff who aren't pushy.”

“Good advices from here , i came to get some knowledge about how to restore my old timberlands and a shop assistant gave me a lot of good explanations !”

“Best shoe shop in barry,lovely staff, always helpfully.”

“A lovely shop good value and the staff are always very helpful and friendly. It's also a very clean shop and well stocked.”

“Lovely staff that work here, the prices of the shoes are quite reasonable”

“Brilliant service from the staff. Amazing to hear that you discount for those that need to purchase a single shoes or odd shoes. Recommended on Facebook group for those who need afo splints and single shoe options .”

“I ordered a bag and purse last minute from Kelly at the Cardiff store who waited for my partner to get there just before they closed. She arranged a free collection for an online order that wasn't saying it would arrive in time. I've just rang and bought a matching ring and bangle from her for my birthday tomorrow and, she could not have been anymore helpful with everything. Such a lovely person to talk too with nothing too much trouble. If only all shopping experiences were like this. Customer for life. Thank you X Stacey Griffiths + Family x”

“I was on my way to Somerset for my mother’s funeral. I got a low pressure warning so tried to take off the valve caps to check but could not remove the caps. Went to Halfords for help and Jay was able to spray it and remove the cap and inflate the tyre to correct psi. So grateful, took 5 minutes. He was so polite and I was able to make my way down the M4 and M5 knowing my tyre was good. Thank you Jay you saved my day.”

“Lovely shopping experience. Spacious store with lots of selection and friendly staff”

“Went in to buy a North Face bag and Ollie helped me pick out the borealis which was absolutely perfect for my week away hiking trip. Would recommend again and is very high quality”

“My wife and I visited the store on Saturday 2nd February and were attended to by Lloyd. He was exceptionally helpful and polite to us ensuring that the shoes we selected fitted well and suggesting half insoles for my wife to improve the fit of the shoes she bought. Thank you Lloyd very much.”

“Quality shoes that will last many years if maintained. Can be pricey.”

“This is my local shop and I must say the staff here are all very lovely people and they are looking after customers with a grey detail and respect. I hope this store will continue to improve and I hope the company rewards their staff for their dedication and help to the customer.”

“Just love these wet, cold and run shoes —- and the old Valentines Day edition!!!!!!”

“I spent an hour and a half on a Sunday getting the bus into Cardiff for a suit fitting for a wedding only to be told I needed an appointment. Thankfully Rob who I think was the manager stepped in and in between dealing with customers he sorted everything out for me going the extra mile. It's service like this thar will make me continue to shop there time and time again”

“Amazing shoes and fabulous designs. The quality is incredible. My trainers are so comfortable really pleased with them. I'll definitely be purchasing more.”