The 30 Best Shoe store in Brighton

“We had a lovely experience with Kim at babyprints brighton. Kim was so kind and patient and had thought of everything (including making the mix with warm water so it wasn’t cold for our baby!). She really helped us pick the colours of the frame and advised us on what would look best, for example not having too much writing in a small box. Kim confirmed everything via text message and stayed in contact throughout the process of the casts being framed. The end result is gorgeous, an irreplaceable keepsake that we are so grateful for. We highly recommend Kim!!”

“Just awesome. I had a pair of Timberland (non site) boots. Thought the soles were too far gone. £200 to replace. Just £20 later, the soles are as new. Vibram sole in place and the soft rubber I'd walked through was colour matched and built back up. Dont think about binning a pair of knackered shoes/boots 'til you've been here.”

“Totally love this store! Unfortunately im just here for the holidays.Owner garry is a very funny and friendly guy.His coworker this day was also very funny and friendly.Good items,good Quality, good times! Thanks a lot for the good experience! Greetings Jonas”

“I recently telephoned Shoe Gallery for sizing advice for a pair of Joseph Cheaney Jaxson 11 boots as I couldn't find any near home in Newcastle. Great advice, beautiful boots and so comfortable from day one. Also a very good price with free next day delivery. Thank you.”

“Great service from the staff in-store today. I had a Christmas gift that I had to exchange as the size was too small but unfortunately, I was outside of the 28 days returns policy (I’ve been away for a few weeks) but the chap in-store allowed me to swap the item for one of my size. As I say, great service and both of the people I spoke to in the shop today were very friendly. Many thanks”

“Buying shoes is always difficult..problem feet makes shoe shopping hell. Marrion at Pavers Horsham was wonderful she helped me so much today to find some comfortable shoes for my holiday. She was kind, caring & a true professional..this level of customer service is rare these days.”

“Fantastic service by James at Hotter in Canterbury! Helped get to the bottom of a problem with an order, and consequently I order a pair of boots. Very happy with his service!”

“Went in to replace my shoes which had broken within warranty. Was a lil nervous, as I don't like being difficult or causing a problem. But much to my relief I was served by a wonderful person who could not have been more helpful understanding. Super quick to sort out get a replacement/ upgrade on the shoes that had broken, couldn't be happier massive thanks to the kind woman that helped.”

“Great shop would recommend going some point”

“Kyle helped me pick out a new cruiser 10/10 customer service”

“Absolutely top class service; so very helpful. Guided to shoes that would give me the support needed. The colour of one pair was not in stock, was ordered for delivery at home and with me within a couple of days. The other shoes were in stock and taken home. Trying shoes on (with help!) and feeling the comfortability is the way to go. Most pleased.”

“Served by Dan. Very helpful and when he couldn't find what I wanted in my size, he came back with 7 other boxes in similar styles. It worked as I bought 3 pairs, which is 2 more than I was expecting,”

“Very well presented store. Tidy and well stocked. The very friendly member of staff was helpful in locating size 13 trainers that were on the shelf and checking on the system if a steel-toe cap trainer was available in 13 too. A very good store. Would use again but 164 miles is a bit far to come....”

“Finally visited the shop in person, and they had a great end of year sale going on! High quality, long lasting and stylish shoes and boots... I love the airseal shoes and boots particularly. The material breathes and wears just like leather, but nothing died to make them! I've tried other brands, but these are a million times better and can be re-soled (if they ever wear out). Would love to see some airseal stack soles shoes.”

“I needed some cheap shoes to wear for the next few months, and I found what I wanted in less than 3 minutes. The stores is organised well and the staff are friendly. The shoes themselves are a little rough at the back, but they can easily be modified to be comfortable. Will go back again.”

“Wow got that jacket really nice Love it bought first time I will buy more from there Really helpful in chilly”

“Service beyond EXCEPTIONAL. Thank you Hopefully I get the names correct... Michael took it upon himself to personally collect my daughter's ballerina shoes from the Brighton branch. In his private time and of his own initiative. Much respect to your crew. (There is a name "Jake" also on the paperwork, I guess that is the staff member in Brighton - sorry if I got it the wrong way around)”

“I went into Runners Need yesterday to have a gait analysis and to buy some new running trainers. Sofia did my gait analysis and helped me find the best trainers for me. I didn't feel rushed or pressured at all and she had so much invaluable knowledge. I will definitely be recommending this service/ shop to anyone looking to get themselves some new running trainers or get their gait analysed. I also won't be going anywhere else next time I need some new running trainers. Thank you so much Sofia and Runners Need!”

“I visited this store on 8/8/25 around midday. Thank you so much to the gentleman that helped myself and my partner, find a present for his dad’s birthday. His help was greatly appreciated, he had such great product and size knowledge and was very helpful.”

“Friendly helpful staff... relaxed atmosphere....the member of staff that helped me with gortex air force 1's was great. Will definately go back... thnx”

“I popped in today, as my order was partially cancelled, to find pink sandals called Magnolia. I was served by lady with long blond hair. She was so lovely, phoned other stores, write 3x different phone numbers for me to try. And I actually purchased the sandals from Manchester, they will be with me by Friday. What a great customer service. Would return.”

“Very helpful and pleasant staff, plus easy access for my disabled client. Well done!”

“Lovely little shop with an amazing selection of shoes and boots to sort a variety of people. Lovely welcoming staff 5 ⭐️”

“The only shop for miles around that has shoes to fit my big feet. Excellent attentive service and a good selection for such a small shop”

“Friendly and helpful staff who put up with all of my indecisiveness and helped me find the perfect outcome.”

“Excellent shop Great service from the staff highly recommended”

“Walked in with no idea what I needed but pain in my legs and feet. I didn't catch her name but the woman that I spoke to was extremely helpful and set about using the machine to measure how I stand and walk and talking about my history and where the pain was. 20 mins later I walked out with a pair of very reasonably priced custom moulded orthotics which have literally been the best purchase I've made this year, the effects are fantastic. My legs and feet feel better already and my back is also improving - something I didn't even attribute to my footwear. Thanks for helping me out! One thing I would say is that the men's shoes range is very limited and not what I'd describe as fashionable (for under 60s anyway).”

“Nice store. Excellent customer service from the gentleman at the till.”

“My family and I have been getting our shoes repaired by Guest's for over 60 years. Sumply the best!”