Shoe store in Brighton

“amazing customer service ! thank you to the girl (green cardigan, blonde hair) who helped me in the changing rooms today for a fair amount of time to find the perfect trousers for me :)”

“the employee Matthew was great!”

“Good variety and reasonable price”

“Been in twice in the last week, both times I was quickly assisted by Danielle who was extremely helpful. She remembered me from my previous visit and my kids twins shoe sizes. Generally seemed happy to help and very smiley and approachable.”

“Visited this store last week on holiday .It was raining heavily.I had a medical hic up.Had to get to a clean toilet asap.Recently out of a coma I tend to flap should this happen.The staff were outstanding.The young assistant went to the manager Amy.who kindly let me use the staff facilities.In a world of lack of assistance ,in such a case.This branch excelled Being a ex customer service manager myself,I could only be impressed on their kindness and empathy.Five star rating truly deserved.Plus I did also buy things too!”

“Very good shoes, and the lady working at the counter at 2 PM today was very kind and professional.”

“Very helpful staff here. Didn't have to wait long and the staff seemed really keen to help with customer. Enquiries.. I decided to commit for a 50 quid sale in a couple of items. The place can be perfect for adults with. Child. Sized feet. Would return to this store. Unlike. Many in UK.”

“Even tho jd sports I'd a good shop there are a couple of women who work there r quite rude and very much think they are better than others they are always looking like they ave no care for the job and certainly no care for customers. However they ave ad a few new staff members who are very friendly and kind and seem like nothing is to much trouble to help customers”

“We would like to give Josh 10 stars for customer service. On Monday afternoon brought 2 pairs of shoes for our wedding (1pair being for my son) and 1 pair had to be delivered. They arrived as promised on Tuesday afternoon. Sadly too big so went back to see Josh at Churchill Square Brighton early Wednesday morning and he not only reordered another pair but reassured us that if they didn't come next day he would find a solution. Pleased to say they arrived first thing this morning (Thursday) and we get married tomorrow (not my son!!!). Thank you Josh for going above and beyond on customer service.... We will definitely be shopping in Sole Trader again and will be recommending to others too.”

“A pleasant experience. Been looking everywhere for Gola sneakers, and walked out with one pair for me and one for my daughter. Will visit again if I’m ever back in Brighton.”

“My experience at Moss Bros in Hove was a positive one, with notable highlights and some constructive feedback. The store's elegant layout and well-organized displays made the shopping experience enjoyable. The staff members were not only courteous but also knowledgeable, providing helpful assistance in finding the right attire. The variety of men's formalwear at Moss Bros is commendable, catering to different styles and occasions. The quality of the clothing is evident, and the range of sizes ensures a good fit for various body types. While the overall service was great, a minor improvement could be made in terms of expediting the checkout process during peak hours. Streamlining this aspect would enhance the overall efficiency of the customer experience. In summary, Moss Bros in Hove offers a positive shopping experience with its stylish collections and attentive staff. The minor suggestion for improvement in checkout efficiency aside, the store stands out for its quality selection of formalwear, making it a reliable choice for those seeking sophisticated attire.”

“Had a great experience at JD Sports thanks to Ardit. He was extremely helpful, friendly, and made the whole shopping experience easy and enjoyable. He took the time to help us find exactly what we were looking for and provided great customer service throughout. It really makes a difference when someone is that attentive and approachable. Big thanks to Ardit for the excellent service — definitely a reason I’d come back to this JD Sports again.”

“Only downside are the prices, but after all it's all worth it. Quality clothing, nice and sporty products. Went there once and spent about £170 for 4 items. Doesn't matter, because I think that it's well spent. Will definitely buy again from that place.”

“They didn't have what I wanted (board shorts mens) however I was shown they have kids and women's swimming wear, no board shorts. As I was leaving, I checked out mens wear downstairs. I found shorts that at a push would be suitable for swimming in as they have a net liner. Not sure if the staff knew their products shorts to swim in”

“Amazing customer service from Aaliyah - very friendly, helpful, advising me on sizes, shoe care, and very patient while I tried the shoes on and asked Aaliyah several questions. Both ladies extremely nice and efficient! Great experience, will be back for sure!”

“The service is great.. Everytime I fly from gatwick I always leave with a pair of trainers. The staff are more helpful within this branch than any other jd sports I have gone to”

“Prior experience of the shop haven't been great, but, I was really surprised during my most recent visit. I went in search of football boots. I have big wide feet so actually this is a challenge. Stock levels of size 12s isn't great. I picked three up and none in my size. Store assistants apologized and then looked to see what was in stock. I explained about my side feet and said ok I know what will fit you. Came back with a pair that fitted perfectly. Checked to make sure I was happy and obviously I bought them. Lady at the till was really smiley and very pleasant in serving me. Great experience there. Thank you!”

“After having my ears blasted by JD Sports around the corner. We walked in and no music, we could then discuss what we wanted to buy without the whole world hearing. We were assisted by an assistant called Paul. After pulling out several boxes of trainers we finally found what we wanted. I cannot express enough how helpful Paul was in ensuring I had the correct fitting trainers, and the ones that were suitable for the use I wanted them for. All the staff in the shop were so so helpful. What a difference in attitude from the shop around the corner.”

“Great place to shop for stuffs related to sports and adventure related.. its having Garments, shoes, bags, indoor games , outdoor sports equipment, accessories, etc..so much under one roof.. it has a huge ground floor and first floor.. too many stuffs available.. ghe quality is also good..”

“A really good Sports Direct. They sell some really good sports shoes and more at cheap price.”

“Overall, I’d rate Flannels Brighton 3 stars based on my past experiences, as I didn’t always feel very welcomed on previous visits. However, today completely changed my view thanks to Sky in the men’s section upstairs. She deserves 5 stars on her own — patient, helpful, and genuinely welcoming. I spent over an hour shopping, kept changing my mind, and she still happily brought me everything I needed to try. Best customer service I’ve had at Flannels, and the luxury brand selection here makes the experience even better. Thanks”