Bike store in Brighton

“As I never had a bike fit before, I wasn't sure what to expect, but Stephen made me feel at easy, he was incredibly thorough, patient, and professional. The detailed adjustments he made were a revelation. My bike now feels perfectly customised to me, it's so much more comfortable than before. The fit has made all the difference, and I can now enjoy my longer rides without any discomfort. I really recommend Stephen”

“I am so happy with my experience Bikes of Brighton. So friendly and welcoming and more than anything, helpful. I felt like I ran up so many dead ends with other places, and as a gay man, I find these places really intimidating. But Bikes of Brighton made me feel seen and included. Thank you thank you thank you!”

“Had a great experience here today looking at ebikes. Helpful, friendly and knowledgeable staff answered all my questions patiently and honestly.”

“My E-Bike had an issue with the chain slipping off when it was on it's highest gear. Bike Boom kindly assessed and adjusted the gearing for me and didn't even charge for their time, advice and service. When my bike eventually requires it's servicing this is the first place I'm going.”

“Thank you hugely to Phil who has helped me again with a car seat, first with advice a while back & then again today he’sshowed me personally in my car as it was already fitted how to adjust & positioning etc. To have an employee who is helpful, kind, who goes above and beyond is amazing.. thank you so much as I really needed expert advice- which I got!”

“Joe was super helpful this afternoon, as we had no clue what to buy for our family ski holiday and his advice meant we left the store with the right gear - he was very professional, knowledgeable and patient. If you need ski gear advice he’s the person to speak to!”

“Wonderful place, really friendly and accommodating - definitely worth a visit!”

“Really great service from these guys. My bike is good as new after a new chain set, cranks and tyres. Good value too. Recommended!”

“Thanks Matt at Cycleshack Lewes for an excellent and speedy service with some extra info about bike maintenance thrown in”

“Really helpful staff and excellent service all round. I couldn’t recommend this bike shop more highly! Thank you for all your help and advice.”

“Product was available in store for immediate collection. Staff were super helpful even carrying a heavy battery to my vehicle for me. When most of my purchases are conducted online it was refreshing to be able to go into a store, find the products I wanted and leave with them on the same day, thanks to the kind and helpful staff.”

“Visited your Uckfield branch earlier today for a bulb. I spoke initially with Steve who advised me of the benefits of particular bulbs. These were purchased and between Steve and Murray, changed the bulbs for me.Genuinely, these guys were so polite and helpful and cracked the job in no time. Both guys are a great credit to your company. Please look after them. Kind regards Rob”

“Jake the bike mechanic went above and beyond to service and work on my bike. It went in a little worse for wear and came out better than it’s ever been. - upgraded my old handle bars to Aeros, - changed & re routing all the cables - wrapping new bar tape - adjusted the break and gear levers. - fixed my front mec - fitted a new rear cassette - fitted a new jockey wheel - gave the bike a ‘platinum service’ Throughout the service he kept me updated on how it was going and any recommendations he would advise. All in all a very diligent, knowledge and trustworthy man. 10/10 Many thanks Tom”

“I came in for a windscreen repair. So quick, easy, and the staff were amazing. Rob did my windscreen repair and it looks really good. Anne serviced me at the tills, she was very friendly, efficient and helpful.”

“How many Halfords employees does it take to change a lightbulb? 2 apparently; one grumpy old man to tell you not to park your car in a fitting bay (at the time you have booked) only to have to move it immediately back there after moving it elsewhere and then to tell you they can't change the headlamp bulb on your car even though you tell them you have seen it done before without taking the whole headlamp unit out and then the 18 year old who apparently knows nothing to do it in a matter of seconds. The 5 stars are for the young lad who was very polite with a great customer manner and an extra bonus 0 stars were awarded for the grumpy git (If he wasn't just having an off day please let the young lad give him a bit of training).”

“So impressed with the truly excellent customer service I received this evening. Thank you so much to Elliot and the team for sorting my light and wipers - and doing it all with the friendliest customer care. Highly recommend”

“Just bought a new roof box and the guy was amazing, so patient and helpful i can not thank him enough for his time and guidance. Excellent”

“Lidl is great, the south coasts shopping centre hero! It is the light of Newhaven, it brings a smile to my face to see the bakery fully stocked!”

“Bought my bike from this shop. They're very knowledgeable and friendly, especially to someone like me who has no real knowledge or experience. Whole process was efficient and painless from selecting my bike through to picking it up. I wanted to use a local shop so that I'm supporting my local area and also have a trusted supplier I can use for ongoing servicing and maintenance. These guys are that shop and I recommend them.”

“This is not your average bike shop, Robert and his team are up there on the next level. After years of frustrating experiences across the various bike shops of Brighton and Hove, I'm so glad to have found these guys and have been using them for the last 2 years. My bike came back looking like new after its recent major service, and upon discovering that my gear change issues had not been fully resolved, Robert collected, re-tweaked, then redelivered my bike back to my house on the same day! First class communication and a relentless pursuit of excellence keeps me as a repeat client.”

“Very helpful staff here. Didn't have to wait long and the staff seemed really keen to help with customer. Enquiries.. I decided to commit for a 50 quid sale in a couple of items. The place can be perfect for adults with. Child. Sized feet. Would return to this store. Unlike. Many in UK.”

“Unbelievable experience!! Customer service is outstanding!! I stumbled across a bike I liked online and went to the nearest store to see it in person. I saw a really cheap cannondale and thought as a beginner it would be a decent upgrade to a known brand and well within budget. I then spotted (right next to it) a trek marlin 7 which was in a special offer. I was talking to the assistant and he said it was better but left me to ponder on my own, which I thought was nice. After answering many many questions I decided to buy the trek as it was much more bike for the money. At no point was there “upselling” and they let me go through my motions. I brought the bike and some extras, which they fitted for me and it was ready to collect within 24 hours! Josh, Stan, Connor and Carl at the Brighton branch are fantastic with customers, knowledgeable and never speak down to you or get annoyed with questions. All of them were helpful and explained everything in detail. If you are in the Brighton area and need a bike, do not look any further. I will be going there for all bike related purchases from here on out. Halfords….. who?! Lol”

“They didn't have what I wanted (board shorts mens) however I was shown they have kids and women's swimming wear, no board shorts. As I was leaving, I checked out mens wear downstairs. I found shorts that at a push would be suitable for swimming in as they have a net liner. Not sure if the staff knew their products shorts to swim in”

“Always been extremely friendly and fare. I've been going there for years and never had a problem with staff or buy back's. Everyone needs to remember its a business not a bank and it helps out a lot of households whether buying or selling items.”

“Prior experience of the shop haven't been great, but, I was really surprised during my most recent visit. I went in search of football boots. I have big wide feet so actually this is a challenge. Stock levels of size 12s isn't great. I picked three up and none in my size. Store assistants apologized and then looked to see what was in stock. I explained about my side feet and said ok I know what will fit you. Came back with a pair that fitted perfectly. Checked to make sure I was happy and obviously I bought them. Lady at the till was really smiley and very pleasant in serving me. Great experience there. Thank you!”

“After having my ears blasted by JD Sports around the corner. We walked in and no music, we could then discuss what we wanted to buy without the whole world hearing. We were assisted by an assistant called Paul. After pulling out several boxes of trainers we finally found what we wanted. I cannot express enough how helpful Paul was in ensuring I had the correct fitting trainers, and the ones that were suitable for the use I wanted them for. All the staff in the shop were so so helpful. What a difference in attitude from the shop around the corner.”