Shoe store in Northampton

“Amazing customer service. Quick delivery, great communication and they go that extra mile for the customer. Highly recommended!”

“In my opinion, the only true traditional cobbler left in Beds and beyond and I have tried them all. Just had my Cheaney Tan Derby's repaired leather long soles, leather heels quarter rubber tips. Soles stitched. Fabulous workmanship !!”

“Best boots, excellent shipping service! The boots arrived 2 days earlier, when I open the box I was so excited to see and touch them, fell so nice ( best quality no doubt ). Unfortunately the right boot, was slightly detached at the top from the sole...(but I think is something unusual and doesn't affect the quality of the attachment; I hope). However, they are perfect like this, I recommend them with confidence ! The photo is taken after the first wear.(extremely comfortable as if I was stepping on a cloud). Edit: I bought a pair for my girlfriend for Christmas and they are actually perfect (without that previous imperfection). She adores them !”

“Absolutely amazing service. Went into the store to look at the jackets and was assisted by the store manager, Jane, who helped decide what was the correct size for me. Felt very comfortable trying on different sizes and was not rushed or pressured into making a decision! Was also provided information about the product and ended up leaving with my first ever Barbour jacket. Would definitely recommend store to others. A big thanks again to Jane for all her help!”

“Brilliant family run cricket shop. Great selection of bats and everything you need to play cricket. The gents who run it really know their stuff and are very happy to help you choose the right equipment. Prices are on par with internet prices so there's no need to go anywhere else. Tucked away behind the trade centre car dealership this place is an awesome find.”

“Went over Sunday 13th to look at leather boots having had a pair of hunters for years, I tried a couple of pairs on & came out with a lovely pair of Ariat boots great price & service most helpful came out with a couple of good tips too.”

“Wonderful experience getting my son's first shoes. The lady who runs the shop takes time to get the fitting right, and shoes still going after 3 months of heavy use. Definitely recommend this place, especially for first shoes. The cost is in line with Clark's but the quality is far superior.”

“Great shoes, very polite and helpful staff. Wonderful service.”

“Great shop, great quality shoes. Nice owner.”

“Limited opening, so check before visit. Big shoes for big feet. Pleasant location with easy parking on street.”

“I walked in today with my husband and 2yr old daughter intending to purchase a pair of sandals for myself. The sales assistant was friendly and chatty as she informed us of the latest deals and trends on offer. We ended up getting not only the sandals we came for but two pairs of shoes for my daughter too as the selection was so impressive. In fact I had to stop myself buying more! There was a good variety of affordable shoes as well as some slightly pricier brand names, as well as a selection of different bags. We will definitely be returning.”

“Good service as always the staff organised for two pairs of children's trainers to be transferred from the Stamford shop to the Oundle shop. We collected them today and booked a time for a fitting of school shoes in August. A real gem in Oundle!”

“After several failed attempts to find wedding shoes, I came across Chequers Shoes. They have a great selection, and the sales associate, Claire, was exceedingly patient with me as I tried several different styles and sizes. When I decided on a style, the in-store shoes didn’t fit quite right. Claire proactively ordered in a new pair and kept me posted as to their arrival status. As it happened, the new pair didn’t fit me perfectly either, and the store owner offered to alter the material of the shoes to my size. They really know their stuff and I was very pleased overall with the service!”

“I work in a service industry, which means I recognise great service when i see it. I want to particularly single out Dawn in the Factory showroom for the kind & thoughtful way she handled my requirements for an upcoming wedding. Nothing was too much trouble with great advice & attention to my preferences; delighted with my purchase. Bravo Barkers - 1st rate service & my personal thanks to Dawn & the team for a fantastic customer service experience.”

“A good selection of shoes and sandals. They have footwear for wider feet that are comfortable and stylish.”

“Excellent service, found what I was looking for within seconds, very friendly and helpful staff.”

“Beautiful boots just bought....great service, good price and boots so comfy. Thank you.”

“What a lovely place . Good quality shoes at a good price - but mainly because of the great staff there . A friendly bunch with just the right balance of efficiency and helpfulness , without being off-puttingly pushy. And I found the exact shoe I wanted (with a little help) !”

“Excellent range of products and great prices. The one shoe I wanted wasn't in stock and the super helpful friendly staff member arranged for free home delivery the same next day! Highly recommended”

“Love this shop, staff friendly helpful, great value for money.”

“I bought two pairs of dress shoes and have been absolutely delighted with the service I received. I initially ordered a pair which ended up being slightly too big, so I returned it for a half size down and it is perfect. All emails have always been answered promptly and politely. Their delivery via DPD is absolutely phenomenal; The fastest I've ever experienced. Highly recommended.”

“Fantastic customer service from Nicola. Size 6 boots I wanted not in stock or on website. She checked and found them in Stevenage store and got them delivered to Bedford store for me to collect.”

“After speaking to a most helpful customer adviser over the telephone I made an appointment at the Factory Shop in Rushden. The experience was excellent, you are given an allocated slot, allowing plenty of time for your feet to be measured and trying on. It is so nice to receive dedicated personal service. Really pleased with my purchase and would definitely recommend DB Shoes to anyone with problem feet. Big thanks to the two ladies in the store.”

“Myself and my husband very much enjoyed our shopping experience in this store on Sunday. All staff were friendly, professional, helpful and went above and beyond with their customer care skills. We purchased our son’s Christmas present and will definitely return back to this store. Thank you!”

“With no luck in another Office shop ( with no intention to help), I traveled to Northampton hoping for better luck. There wasn't what I needed in this shop either but fortunately there was Mathias, who without any fuss sorted everything out in no time and my daughter' s shoes are coming tomorrow. Definitely will be coming back even if it means to travel extra miles Thank you Mathias”

“Good place to buy shoes, they give you student discount and also the free dust/rain protection spray. Sometimes you have to wait alot, possibly short staffed”

“I had an exceptional experience at the Nike store thanks to Hannan. She is truly an asset to the company. From the moment I walked in, she greeted me with genuine enthusiasm and a willingness to help. I had been searching for a specific item for what felt like ages, and while other stores couldn’t assist, Hannan went above and beyond to track it down. Not only did she listen carefully to what I needed, but she also took the time to check inventory, offer alternatives, and make sure I left completely satisfied. Her professionalism, product knowledge, and friendly attitude made the entire experience effortless and enjoyable. It’s rare to find someone who truly cares about customer experience the way she does. Because of her outstanding service, I’ll definitely continue shopping at Nike. Employees like Hannan make all the difference—she represents the brand with excellence, and Nike is lucky to have her on their team. Highly recommend visiting and asking for Hannan if you want top-tier customer service!”

“Small store under a wine shop, no staff working so very relaxed 'help yourself' vibe. 10% off prices on website. Good level of stock.”