The food was good, but the overall experience was let down by the service and atmosphere. This wasn’t just one person’s impression - everyone in our group felt the same. From the moment we arrived, there was a noticeable lack of acknowledgment. Staff were present but made little effort to engage, guide, or welcome customers, which created an uncomfortable and uninviting dynamic. The ordering process itself felt unnecessarily awkward due to a lack of communication, but the bigger issue was the general indifference throughout the visit. The atmosphere felt insular rather than relaxed, and there was little sense that customers were valued. While the food quality was solid, basic attentiveness and hospitality would make a significant difference to the experience.
Contacts & Location
📍 Address: 55 Derbyshire Lane, Meersbrook, Sheffield S8 9EH, United Kingdom
🌐 Website: kopiandchai.com
Photos
Reviews
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J N ★★★☆☆
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Sueblue B ★★★★★
Again, a friendly atmosphere and convivial meeting place. Their food is delicious and interesting. It’s a place you have to go to in order that you appreciate the vibe!
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Ian Whitaker ★★★★★
Fabulous little local coffee house. Superb coffee at reasonable prices. The cakes are all home made and absolutely superb. Staff are lovely. On a corner of a junction which is a bus route so can be a tad noisy. Outside seating very comfortable though
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Nadia Rai ★★★★★
This is my local cafe and I’m so glad it is! I love the lunch specials, but you have to get there early because they sell out pretty quickly. The baked goods are amazing, especially the carrot cake and mixed berry muffins, as is the coffee, which I do feel is the best in town! It’s always super creamy and smooth. If it’s a nice day I tend to sit outside, it’s just a good relaxing vibe. This place is very toddler/baby friendly too, they have a box of toys, which is very much appreciated for my 3 year old and my 1 year old nephew, I always see other mums here with their babies too.
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Lynne Grove ★★★★★
Lovable and very special Vegan neighbourhood café which has taken over a corner shop on Derbyshire Lane, this welcoming little cafe is a real home from home. Its been carefully nurtured by it's young owners and has proved a definite hit with local residents. Besides making a very, very good cup of coffee, not to mention teas and chai's, their beautiful home-made cakes and Vegan savoury dishes are fantastic and full of flavour. The cafe hosts regular, themed, Vegan set-menu evenings and evening classes, including yoga. Special times of the year such as Halloween and Dias de Muertos, sees the café colourfully and imaginatively decorated!
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Beulah Devaney ★★★★★
Lovely, cosy cafe with lots of veggie and vegan options. Got there quite late in the day, after the kitchen had closed, but they took pity on us and made us a couple of massive sandwiches. Dog-friendly as well.
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Nicky L ★★★★★
Really friendly staff. Brownie was really good. Lovely decoration. Nice atmosphere.
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Ľudmila Kučíková ★★★★★
This place is an absolute gem! It's quite far from the city centre, so it's very unlikely you'd visit if you are only visiting Sheffield. But if you live nearby or you feel like exploring this area of the city, you should most definitely visit them! It has such a great atmosphere to it and very welcoming and friendly staff. We had espresso chai and chocolate chai which were both amazing. We also tried their veganuary special wrap which was also very tasty. We'll be back to try some of their cakes! If you enjoy a laid-back vibe to a café, this is definitely a place to visit. The space is filled with greenery which makes it feel very homey and welcoming.
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FAQs
What is the address of Kopi and Chai?
Kopi and Chai is located at 55 Derbyshire Lane, Meersbrook, Sheffield S8 9EH, United Kingdom
How can I get to Kopi and Chai?
You can find directions to Kopi and Chai by following this map link