Royal Oldham Hospital Hospital in Oldham

Reviews

1. Kacie Thornton ★☆☆☆☆

   Shame I can’t give 0 stars as this is a shockingly awful hospital! Yesterday I went in for major surgery which has been planned for months and should have been a few nights stay. On the morning of arrival I got told that after my surgery they would have to see if they could find me a bed as there wasn’t any on a ward at present. After surgery I was left in theatre recovery for 3 hours before being told I could go home as they could not find any beds on a ward and my observations was ok!! Despite me being in extreme pain and struggling to even go to the toilet without using a wheelchair. They expected me to walk as they also said they had no wheelchairs available or toilets in theatre. I was Bent over in agony and again, offered no painkillers or after care. HCA’s on the ward had no idea what they was doing and shrugged at questions I asked.I had no buzzer and couldn’t get up to seek help. 3 staff members was sat around laughing and joking ignoring me as I was the only patient in theatre at this time. Absolutely shocking place to be! This place makes you feel worse when you leave defiantly not better.

   almost 8 months ago
2. Brendan Murphy ★★★★★

   Review on staff. Came for an urgent appointment. Got lost and couldn’t find the department where I needed to be. I was approached by a member of your volunteer staff called David. He took me around the hospital and found the right department, on our way he was helping people with the same lost look I had. I would never have found where my appointment was and definitely would have been late. David, you are an absolute gentleman and an amazing person. Thank you.

   almost 8 months ago
3. Dominik Togyer ★☆☆☆☆

   ⭐ **1 STAR – Absolutely Disgraceful Care at Children’s A&E** I am writing this review because what happened to my child at this hospital was nothing short of neglect. We attended Children’s A&E **three times in one week** with extremely worrying symptoms: very high fevers, severe stomach pain causing collapse, repeated vomiting, diarrhoea, and a dangerously fast heart rate. Every single time we were dismissed with “it’s gastroenteritis” and sent home with no proper treatment. But the **worst experience** was our last visit. We arrived in the early hours of the morning while my child was crying, screaming, and clutching her stomach in agony—yet **no one attempted to assess her urgently**. I had to physically go to the nurse station to show them how distressed she was. They then placed us in what was basically a **cleaning/storage room**, where we were left for FIVE hours while my child continued crying and screaming in pain. She was only given anti-sickness medication—**no pain relief**, no fluids, nothing to address her symptoms. The behaviour of one nurse was completely out of line. She asked if my child had autism (she does not), then later **misled us** by saying a room was available—only to take us to a sensory room meant for children with additional needs, talking to my child in a patronising tone. When questioned, she quickly backtracked. This was unprofessional, disrespectful, and absolutely unacceptable. Staff showed **no urgency**, no care, no compassion. Instead of focusing on a child in obvious distress, they stood around chatting and gossiping. At one point, nurses even spoke down to me, calling me “sweetheart” in a condescending manner and twisting my words. After hours of being ignored while my child was howling in pain, I understandably raised my voice—yet still nothing meaningful was done. This was **neglect**, plain and simple. If anything had happened to my child because of the lack of care, lack of clinical urgency, and lack of basic compassion shown that night, I would not hesitate to take legal action. No child should ever be left suffering like that. No parent should ever be made to feel manipulated, dismissed, or belittled. And no family should have to fight that hard just to get their child taken seriously. Absolutely disgraceful treatment. This department needs a full investigation and serious improvements.

   almost 8 months ago

1. Osama Muhammad ★☆☆☆☆

   DONT HAVE YOUR BABY HERE Absolutely disgusting management. Midwifes informed us we can be discharged earlier after 12 hours, and the midwife later said we need to monitor for additional 24 hours. Why 2 different policies ? Is the 2nd midwife stating the 1st one is incompetent? Despite all checks being ok, wife is uncomfortable in this space, cant even rest properly. Nothing. Been wasting our time for 4 days. First no beds although we were booked in for induction, wasted 18 hours of our time in waiting room looking for a bed. Got called once found bed, and didnt do anything for 9 hours, just laid in bed. In the morning waited further 6 hours before they even started the induction process. INCOMPETENT HOSPITAL

   almost 9 months ago
2. Tracy Humphreys ★★★★★

   So often we hear stories about how bad the NHS is, but not enough about the good. I can’t thank the staff on T3 at Oldham Hospital enough for the compassionate care they’ve shown my mum over the past three weeks. They have truly gone above and beyond. Sister Collette, the nurses, physiotherapists, HCAs, meal staff — every single member of the team has been incredible. Their respect, care, compassion, dignity and support for both my mum, myself and my nephew has been outstanding. This team deserves to be recognised for the amazing work they do, and I couldn’t be more grateful. Thank you Denise’s family

   almost 9 months ago
3. Natalie Pendlebury ★★★★★

   Can't thank the children's unit enough and their HDU team. My 12 week old baby girl was sent from another hospital without much detail on what had happened or what was wrong with her. Within an hour of being at Oldham she was being treated properly. I was devastated at the sight of my beautiful baby struggling for her breath but they worked tirelessly for days. Not only did all staff care immensely for my little girl but for us as parents too. Thank you to each and every one if you

   almost 3 years ago

1. Muhtada Ali ★★★★★

   My wife had an emergency and the baby was born premature. She was taken care with the top service and every one was so kind and helpful. People giving bad reviews do not realise that it is NOT hospital's fault that they are under funded. And short of staff. BLAME THE GOVERNMENT. People working at NHS are like us. They have no choice but to follow the system and they are over loaded. They are doing best to their capability

   almost 3 years ago
2. Dale Bradshaw ★★★★★

   My Dad has spent 2 weeks almost on T7 and the staff are amazing, helpful, caring and nothing is too much trouble. It’s been nice to leave my dad at night knowing he is happy and looked after which is more than I can say for this same ward when my mum was on here in 2017. The staff deserve a medal for their care and his stay has been 5 star. Thank you to all on T7 from my mum Ann, myself Joanne and my family xx

   almost 3 years ago
3. Ashley Reid-Mitchell ★☆☆☆☆

   This was by far the worst A n E department I’ve ever had the nightmare of ring taken too After a horrible back accident I was taken from the urgent treatment centre to the royal Oldham A n E department. I arrived in an ambulance and needed strong pain killers due to the 10 hour wait I received not one bit of comfort. Care. Pain relief. Instead as I was brought in from a job I was far away from home. 3 hours to be exact to which I was told prior to this a doctor and sister in charge would be sorting. Not being able to fully walk. Or stand up unaided I was told there was nothing to do and at 0130 in the morning had to make my own way home somehow 3 hours. With no correct discharge procedure. No money and made to feel humiliated limping hunched out of a completely unprofessional and mid managed hospital. What an absolute joke of an establishment.

   almost 3 years ago

1. Bernard Cass ★★★★★

   I was greatly impressed with the staff & I was very thankful that the reception had a mask for me to use as I was in no fit state to remember to bring my own, the nurse's were all quite amazing and they were always checking if I was OK. The doctor I first saw was called Nathan and he sent me for X-rays and then he explained what they were convinced was wrong with my left shoulder / arm, and what really made Nathan stand out was that when he gave me the prescription for the medication he was prescribing he then took me in a hospital wheelchair to the main entrance of the hospital and explained exactly where I needed to go to get my prescription filled in Once again I have been in A&E and the staff are all fantastic I cannot say enough good things about the staff I had a bit of a scare my lips were swelling and I was finding it difficult to breathe but the great nurses (& doctors) soon had an idea of what was wrong with me and they kept me in overnight in the respiratory wing of the A&E and the staff were excellent very friendly and they soon had me medicated to counter the oedema and Ivan (one of the night nurses) made the best cup's of tea I have ever had in A&E and they kept checking on me through the night even when they had other emergencies (some quite scary) and in the morning they transferred me to another ward in the hospital to keep track of the progress of their medication with my problem I can't think of any other hospital (in Greater Manchester) that I have ever been to that could be considered anywhere as good

   almost 4 years ago

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