North Manchester General Hospital Crumpsall, Manchester

Reviews

1. Gift Efosa Steven ★★★★★

   I wanted to leave a positive review after my visit to Radiology at North Manchester General Hospital. I was told there could be around a 20-minute wait for my scan, and I mentioned I was thinking of going to the vending machine as I hadn’t eaten, having come straight from work after a long day and a lengthy journey on public transport. The lady at the radiology reception was incredibly kind and thoughtful. When she realised I was hungry, she brought me some sweets and biscuits while I waited. It was such a small gesture, but it meant a lot and genuinely made my evening easier. I’ve never experienced that level of care in a hospital setting before, and I’m very grateful. Thank you for the kindness and compassion.

   almost 6 months ago
2. Alex Trahern ★★★★★

   This has been pecking my head but now I realise I needed to write a review. When my grandad Jack went into hospital both times. He was looked after brilliantly. As I have become older I look back and I notice they have followed their training. They delivered excellent customer service. I highly recommend the team that looked after grandad Jack on both wards because he came home safe. Also I cant find the company that looked after my grandad I want to say thank you for doing your best to look after him.

   almost 7 months ago
3. Chantel Reeves ★★★★★

   I have just been in for day surgery yesterday at this hospital and the staff were all incredible. Thank you all for looking after me so well. The nurse who stayed with me whilst I was waiting to go home was so lovely, I didn’t get her name because I was spaced out from anaesthetic but I remember her telling me it was her birthday last week. I think she was the head nurse. She was fantastic and really looked after me. Thank you all.

   almost 8 months ago

1. Teresa Stevenson ★★★★★

   I went to AE Monday 13 October yes the wait was quite long but when I got to be assessed by the doctor he was very thorough and listened to me . I was admitted to a ward AMU the staff were brilliant and very caring. Then I was moved to D6 again staff were lovely especially Suzanne, and Davelee who looked after me both very professional Thank you so much for making my stay In hospital a very pleasant one . The doctors ,nurses ,Health care workers ,porters ,cleaners all contributed to making this stay a lovely experience and lifting my spirits whilst I was not well Thank you all

   almost 8 months ago
2. Syed mahdi Hosseini ★☆☆☆☆

   Sometimes in January we visited the UTC, my wife was pregnant and in a lot pain , headache. midwifery sent us there for urgent treatment , the two lady at the receptionist were actually mistaken work place with coffe shop, they were doing everything but the job they were assigned to. Smirking - giggling and when approached by patients, they were actually rude. They were favouring other patient by sending them in first , when I objected they said okay next is you. This was just a warm up!! I was sitting by the door and I could see hallway with a side door to dr room from there. There were a docor in the hallway and I could see him, this Dr was flirting with his family friends while relaxed leaning on the wall!!! For 25 minutes he was asking about every single dead and alive person within his friend hood circle from the other guy. Finally he is a satisfied and kissed his mate goodbye This is just a warm up!! Two minutes later same dr called us in- he apologised saying I was with a patient explaining a tough situation. (He didn’t know I was all seeing all knowing all hearing ) My wife 8 month + pregnant. Now the serious part starts After asking few questions, he said she can take cocodamol 200 or something l like it. I asked if it’s safe He said - it’s your risk !!!!!! Can you believe that !!! But again he said - I recommend it!!! I asked him can you prescribe it !!! He said no!!!! To my suprise I left Went to pharmacy- this guy said you can kill your wife or your baby if anything goes wrong with this medication. He explained - if dr recommended it not prescribed - how can you proof it was him!! He was right. You see, this dr still practicing. No body cares It’s not only this hospital - it’s nationwide

   almost 9 months ago
3. Lez Leitner ★☆☆☆☆

   Appointment 10:10am for children's outpatients fracture clinic.... no parking, rush rush rush to make appointment, then one by one they all get treated and 2 hours later we are still sat in the deserted waiting area... The only saving grace to this establishment is the staff, friendly and courteous but clearly overworked! how is this place still open for business? What a shambles!

   almost 3 years ago

1. Emma Plant ★☆☆☆☆

   Absolutely appalling service in the RAM - which stands for Rapid Assessment but its anything but rapid here!!! 5 hours plus wait for them to see 10 patients, doctors dipping their own urines and taking their own bloods and walking them to the lab themselves. During the longest wait ever one doctor goes home and leaves the slowest doctor on shift…we arrived here at 10.30pm and still waiting at 3.30am…joke service.

   almost 3 years ago
2. Lynne Hammond ★★★★★

   My 20 year old son injured his ankle at work and could not weight bear, was swollen and worried he had broken it. Arrived at A&E 3:30pm checked in quickly by lovely polite member of staff, moved on quickly to the Emergency Assessment Unit, assessed and sent for X-rays. Outcome possible small fracture resulting in boot to support. All this was done in two hours we left at 5:30pm I cannot express enough how fantastic the staff were especially in EAU who looked after my son (forgot to ask her name ) but honestly my son and I said how wonderful you were and made our experience a wonderful one, thank you so much.

   almost 3 years ago
3. S_G ★☆☆☆☆

   Very, very long waiting times, waited 7 hours for my 4 year old daughter to be seen for a water infection. At 4am we were told they were just waiting for the antibiotics to be sent...to be then told 40 mins later we had to come back to the pharmacy at 7am. We came back later on to collect the prescription and had to drive around for 35 minutes looking for a parking space. Ended up dumping my car in a random spot in order to make it to the pharmacy. Probably won't come here again, it was just chaos from start to finish.

   almost 3 years ago

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