Exceptional customer service from the mechanic and receptionist who were both lovely. They explained everything in detail what work needed to be done on my car and the cost breakdown. After having previously a few bad experiences with customer service at other garages, I felt at ease here. Highly recommend, thank you very much, your service is very much appreciated.
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About Us
AUTOFIX Featherstone is a highly regarded local garage serving the Pontefract and Featherstone communities with integrity. This family-run business prides itself on providing honest diagnostics and avoiding unnecessary work for their clients. Their extensive service list includes MOT testing, routine servicing, and complex diagnostic troubleshooting for ABS and traction control systems. They specialize in mechanical repairs such as wheel bearing replacements, brake pad installations, and sensor repairs. The facility also handles cosmetic and functional tasks like bumper replacements and light switch repairs. Customers are greeted by a professional reception team that ensures clear communication regarding costs and timescales. The garage is frequently commended for its truthful approach, with many clients noting that they were saved money on unnecessary repairs. Social proof highlights the friendly atmosphere and the high level of technical skill found in the workshop. The team is described as genuine and generous, often going out of their way to help stranded motorists. Experience top-class customer service and reliable automotive care by visiting their Featherstone location.
Amenities
Payment & insurance
- Accepts credit cards
Facilities
- Waiting area
Service options
- By appointment only
Business services
- Family-owned
Services
- ABS Diagnostics
- Brake Pad Replacement
- Bumper Replacement
- Electrical Diagnostics
- MOT Testing
- Oil Cap Replacement
- Traction Control Repair
- Vehicle Servicing
- Wheel Bearing Replacement
Reviews
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naomi clifford ★★★★★
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Mark Lewis ★★★★★
Update: Since Autofix helped me 5 months ago I booked my vehicle in with them for some other work doing yesterday afternoon and after leaving it with them this morning it was ready by lunchtime today. Excellent service yet again and my problem was sorted out without any dramas just straight forward good honest customer service. Can’t thank them enough and would highly recommend to all. As a result of my first encounter with Autofix my brother now takes his vehicles to them for all his work too. Cheers lads. Simply superb! I had issues with my Citroen Berlingo brakes first this morning on my way to work and called in at Autofix to ask for help. I am not an existing customer and because it is a Friday they were extremely busy. Despite this they set to and made my repair their first job. The problem was repaired in no time at all and I was on my way. The service I received was faultless. The lads are genuine and so helpful. Rarely do you come across such nice and generous people but Autofix have old fashion values and went out of their way to help a stranded and totally stressed motorist. Thank you Autofix. I will certainly be using you again and will have no hesitation in recommending you to all.
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ruth jackson ★★★★★
Just had a service and new tyre fitted, excellent service, nothing was too much trouble for them, I will definitely go back for any further repairs and I definitely recommend family and friends, thank you guys. Ruth xx
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natalie kay ★★★★★
I was told that my car needed some work by another company, so I took it to AutoFix for a second opinion. Knowing that I needed it doing as soon as possible, they said I could bring it in the next day for them to have a look at it. They were really knowledgeable and after looking at my car they reassured me that the original job that I was quoted for was unnecessary. Instead they did a minor fix for me to solve the problem in the same day which saved me a lot of time and money. I will highly recommend AutoFix to others, and I will now be using them in the future for any other jobs. Thanks again!
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SEF Seth ★★★★★
They have worked on my vehicles for a couple of years and always been fair quick and no nonsense. Giving a rough guide price for work and then on pick up they have said some work was not needed so the bill was much cheaper. Polite. Direct and just do what is asked and don't mess around. Fast turnaround and good communication. Brilliant local family business. 5 stars.
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Aaron Powell ★★★★★
My 520d had to go in for rear brake pads and wear sensor due to it showing being needed. The initial quote was good. They called up a few hours later and confirmed that pads were actually fine and lots of life left and actually the issue was that the sensor had wrapped up and snapped. They replaced the sensor and charged accordingly. They had the chance to make some.extra money by saying the pads needed to be changed when they didn't and they chose to be truthful, hard to find a garage like this. Great service and will use them again!
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James Bennett ★★★★★
1st time going to Autofix after car popped up ABS and traction control warnings. Really friendly and helpful. Good diagnostic and quick turn around. Very happy with service provided and will use garage again. Thank you
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Holly Early ★★★★★
Great local garage in Featherstone. Came by mid October after a slow growing loud noise, turns out it was a wheel bearing! Very reasonable and understanding, explained the problem and when I took it back a month later thinking the other side had gone (it hadn't) they were very kind and checked everything over. Soon after that my partner's oil cap went missing, we called up and they ordered a cap in for us to collect. Will be booking my car in here for MOT and service.
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Rebecca Verow ★★★★★
Great service and convenient booking me to lefor ave car to have new front bumper replaced also Great value also highly recommend
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abbeydalegran ★★★★★
(5th July 2022) Absolutely first class ...i called in on the off chance my brake lights could be checked and they immediately made me feel welcome and replaced the switch immediately Helen in reception is the initial contact for the business, and her manner over the phone or face to face is top class and what an advert for the business, so friendly and helpful. The lads in the garage were also very friendly and i would recommend the business to anyone and i guarantee you won't be disappointed Thanks a lot N Muddiman
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FAQs
What is the address of AUTOFIX Featherstone?
AUTOFIX Featherstone is located at Featherstone Ln, Featherstone, Pontefract WF7 6AN, UK
What is the phone number of AUTOFIX Featherstone?
You can contact AUTOFIX Featherstone at +44 1977 279233
How can I get to AUTOFIX Featherstone?
You can find directions to AUTOFIX Featherstone by following this map link