Manchester Piccadilly Hotel

Reviews

1. Kalia Lor ★★★★★

   It was nice staying at another Marriott location. Overall, our stay was smooth and comfortable. The only issue was during check-in when the alarms were going off. We stayed for two nights, and housekeeping came on the second day to refresh our towels and take out the trash. The elevators were busy during New Year’s Eve, but aside from that, we didn’t have to wait long. We booked this hotel because it’s close to Piccadilly, and it did not disappoint. There’s also a small corner store nearby, which was convenient. We didn’t get a chance to visit the lounge or breakfast area, but there are plenty of great food options within walking distance.

   almost 5 months ago
2. Ken Morgan ★★★★★

   We had a great experience in this hotel. Renee served us breakfast and is a wonderful host giving us lots of great information on Manchester. The rooms are clean and warm, the beds are really comfortable. The bar food and atmosphere was also great. The entire stay was amazing.

   almost 5 months ago
3. T T ★★★☆☆

   Positive Highlights: The hotel's location is excellent, which made navigating the city very convenient. The rooms were clean and decent, providing a comfortable base a stay. Area for Improvement: The service within the M-Lounge Club! On multiple occasions during my visit, the staff member overseeing the M-Lounge (a tall female attendant, often seated near the coffee machine) displayed a significant lack of engagement and hospitality. She consistently kept her attention focused on her laptop, rarely looking up to acknowledge guests entering or requiring assistance. When engaged, her demeanor suggested she was clearly bothered and inconvenienced by the request, which negatively impacted the atmosphere of the lounge. The staff member showed a distinct lack of basic "people skills" required for a premium service area like the M-Lounge. The M-Lounge is meant to be a relaxing, premium experience, but the attendant's attitude made guests feel unwelcome and hesitant to ask for anything. I strongly suggest a review of her customer service training and engagement protocols to ensure the service matches the expectations of your guests.

   almost 5 months ago

1. Carys Roberts ★★★★★

   I had an excellent experience at the bar in the Marriott thanks to Wade. He’s one of those rare bartenders who makes you feel welcome from the moment you sit down. Professional, friendly, and genuinely attentive, Wade mixed fantastic drinks and offered great recommendations based on what I liked. What stood out most was his service—fast, thoughtful, and consistently upbeat, even when the bar got busy. You can tell he really enjoys what he does, and it shows in the atmosphere he creates. If you’re staying at the Marriott (or even if you’re just passing through), make sure to stop by the bar and ask for Wade. He’ll make your visit a great one. He really made my birthday so special x

   almost 5 months ago
2. Kwok On Lee ★★★★★

   The room is very clean, great location, very modern interior decor ,the bed is comfy. Great location- few mins to train station, walk distance to city centre, breakfast is delicious. Service in restaurant is good, staff is helpful- thanks Renee

   almost 5 months ago
3. John Tringali ★★★★★

   I have to give this place 5 stars. Why? It’s absolutely the best for its price, and in fact the best value overall. The rooms are good, bathroom is nice, and views are fine. The restaurant is good and breakfast is a great deal, you get a full English (American) breakfast, not just a selection of pastry. The bacon is amazing. The best part though is the staff. We got in at 6am, wet and tired, and just looking to put our bags away and wait for check in time, yet the desk manager found us a clean room and let us in extremely early just because we looked beat, and we really needed it. Later we decided to stay another day and the front desk told us to book it online, then they’d link the booking to our room. I couldn’t find out same room type, just and upgrade or downgrade online and he said “just pick the cheapest and I’ll take care of it.” What a guy! Great service, 5 min walk to the Piccadilly train station, and I like the 1970s kinda cool swoosh design of the building. Great hotel.

   almost 3 years ago

1. chelsea massey ★★★★★

   Been twice now and it's just stunning! The huge panoramic view windows, huge comfy beds, beautiful bathrooms and they always go above and beyond. I let them know we were celebrating a birthday and they left some lovely cakes and a hand written birthday card!

   almost 3 years ago
2. Josh Higgins ★★★★☆

   Great location and customer service, but in need of a makeover. My partner and I stayed for our anniversary. It was a nice experience and in particular the staff were very friendly and welcoming. The room was also very big, though upon entering we were hit with quite a strong smell of *insert your favourite ‘s’ word*. As such, I think further attention to cleanliness is necessary. We also found the interior quite dated, and that key areas such as the shower were in need of repair. All in all, a good experience, just a few creases that need ironing out.

   almost 3 years ago
3. Tapia Tapia Wines ★★★★★

   Precious was very helpful. Great hotel nearby train station and a lot of attractions. Tram station is a few meter away (i recommend you to buy a daily tickets zone 1 if you want to explore the city). Rooms are big and clean. But corridors smell funky. Elevator is always a issue. I don't understand how a big building like this only operates 1 lift for all the guest, it doesn't make sense. Breakfast is worth it for the value, but during peak hours there is a waiting line for most of the hot dishes. Overall food was high quality. There is a steakhouse on the same breakfast premises that has very good reviews as well, but we didn't manage to visit. Maybe next time.

   almost 3 years ago

1. MJS ★★☆☆☆

   Hotel itself looks impressive when you arrive. Bar looks modern and sleek. The rooms however, leave a lot to be desired. They were covered in stains and outside of the reception/bar/restaurant area, the rest of the hotel looked dated and tired. Service from all the staff was excellent and the location was fantastic for WHP. Would probably want to pay less to stay here again even though it was very convenient.

   almost 3 years ago

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