Mercure Manchester Piccadilly Hotel Lodging Business in Manchester

Reviews

1. Sumit Sharma ★★★★★

   Honesty, one of the best Ever gotten at the hotel, this truly was a wonderful experience for me. I felt like all the staff members at reception did an exceptional job, especially I would like to point out the staff who, despite being there with limited staff provided fast and speedy support for any problems. Ademola, faheem, geff and raj amazing people. Further more, I would also like to pass my thank rebecca and ellie for great support and their supervisor nikki and andrea. Liv was another person who goes above and beyond

   almost 6 months ago
2. Paul Harrison ★★★★★

   One night stay for the football, it's location next to the Picadilly Gardens trams stop is excellent, and just a few minutes walk from Piccadilly station (or one stop on the tram if you're feeling lazy). Check in was quick and easy, and my 12th floor room had a great view over the city. Room was a reasonable size and included a settee, bathroom was also a decent size, and there was a small fridge (no mini bar). One disappointment was that the bar closed at 11pm (as I didn't get back from the football until 10:45) so had to take my drink up to the room. Breakfast the next day was excellent - lots of choice including a really good cooked breakfast. I would definitely recommend the hotel.

   almost 6 months ago
3. Megan Varley ★★★★★

   arrived after booking a stay through groupon, reception staff were great and helped us get early check in for our room. room is sound, perfect for what we need & location is ideal. breakfast was incredible, better than expected - looking forward to it tomorrow. hot and cold options and all hot/topped up regularly with great views over piccadilly gardens

   almost 6 months ago

1. Carole Rossiter ★★★★★

   Reception staff very helpful and able to change our room when we had an issue. The food at Level 3 was excellent. We ate there in the evening and at breakfast, food was always hot and very tasty. Felix -(waiter/bar staff) was attentive and always very helpful. Neil has a great sense of humour, but very professional. Our first room was very cold, but we were moved to another room with no issue. Our room and bed were comfortable. The bathroom is in need of updating, tiles and dirt/mold on the floor in the corner of the door and bath. The shower was excellent. We would definitely stay here again

   almost 7 months ago
2. ranbeer gojo ★★★★★

   Staying at Mercure Manchester Piccadilly was a fantastic experience! Raj, Kostia, and Ellie at the front desk were truly outstanding—welcoming, attentive, and incredibly efficient. From arrival to departure, everything was handled smoothly and with a genuine smile. The reception team made every interaction pleasant and easy, always ready with helpful information and quick solutions. The hotel itself is spacious, clean, and very well looked after, with rooms that are tidy, comfortable, and hygienic. Overall, a wonderful stay made even better by the professionalism and warmth of the front desk team! this

   almost 7 months ago
3. Nick Evans ★★★★★

   I thoroughly enjoyed my three night stay at this wonderful hotel. In particular the staff, Alex and team, were amazing, friendly and couldn't do enough to make me feel welcome and comfortable. Bear in mind this is an old building and some of the rooms are in need of a little bit of TLC but the views are fantastic and it's great to be able to stay in an iconic example of 60s modernist architecture. The restaurant and breakfast area particularly stylish. I would definitely recommend - worth requesting a more recently refurbished room if you do so.

   almost 3 years ago

1. Jodie ★★★☆☆

   Friendly and professional staff. Good parking. Rooms need a little TLC, the baths in both rooms we booked were damaged/stained they need replacing. I could still have a shower (even though I wanted a bath). Bed was clean and comfy. Rooms were clean, but few areas had been missed, checks are needed. Breakfast was great, fresh and tasty, plenty of choice. Good hotel stay but could be better, these issues need rectifying for the star rating and price.

   almost 3 years ago
2. Sunny Diep ★★★★★

   Had a great stay over the weekend for stag do. Very welcoming to our large group and made our experience very enjoyable. The hotel is located in the heart of Manchester overlooking Piccadilly gardens which you can admire through a panoramic view in the bar/restaurant area. 3 functioning lifts readily available as well as a stairwell for those who want to walk - not sure why other users complained about this. Rooms were clean, breakfast was good with plenty of options from cold to hot. There was a concierge ground floor so very safe too. #LobsterStagGuys

   almost 3 years ago
3. Scott Simpson ★★★☆☆

   Average hotel in a great location, fairly standard for the price - room clean, bed very springy and soft, comfortable. If you have a room near the double fire doors that separate corridors from each other, prepare yourself for them to creak and slam shut as other guests go through them, in our case this was a regular occurrence from 8am onwards. That's the only bug bear, everything else was as expected for the star rating and price. We were even given a voucher for 2 free drinks in the bar, which was great.

   almost 3 years ago

1. Luke Clarke ★★☆☆☆

   Difficult stay, not very comfortable. Welcome The lifts were incredibly slow and always full, it took 10 minutes to get to the reception area and another 5 to get to your room. This didn’t improve and each time you wanted to use the lift, you’ll have a wait. We used the stairs to get back down but the were incorrectly labelled and sent you to the fire escape and into a back area of the hotel, surprisingly I found more lifts although these were for staff. Could this be a solution? Maybe have a set that go from ground to the reception and then another set that goes to the rooms? Surely the staff can mix with guests from time to time. Room The room was a bit dated, you could hear sounds coming from other rooms and soundproofing was non existent. The quality of the beds were poor and I didn’t have a good nights sleep at all. The bathroom was dated and was a little dirty around the edges. The room also struggles with dirty cups and lacking four star charm including not having a mini bar to store drinks etc. I was happy to leave. During our stay, the hotels fire alarm went off and we arrived back to the hotel to no less than 9 fire engines, although this wasn’t their fault, it’s something that apparently happens a lot at this location. I won’t be staying with Mercure again, it’s just not worth it.

   almost 3 years ago

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