My name is Richard to l visited your st Albans store and I was given unbelievable service by lisa nothing was to much trouble she is an absolute credit to your company also the manager was on the same wavelength it was a pleasure to shop with you
Good range of clothes but sadly the shop closed the fitting rooms at 3:30pm, the store doesn't close until 6pm. Not sure if this is a store or company policy but is one I think needs looking into - for me the benefit of going in store is being able to try on before purchase which I sadly couldn't do and therefore didn't buy anything.
I loved my shopping in new look , I was satisfied with in-store experience and Lisa helped me through my purchase and even gave me suggestions. The customer service was really appreciable.
I done a click and collect today and wasn’t sure of the fit of my dress. I was considering a refund and perhaps a smaller size. I approached a lovely lady named Paula and asked her to have a look at the dress on for her opinion. She happily assisted me to the fitting rooms and gave me wonderful feedback on the dress. In the end I didn’t need a smaller size after all! Thanks Paula :-)
Lovely stuff very helpful one colleague called Paula helped me today when I was looking for an item in store and lovely lady called Isabel served me on the till very polite and a lovely smile. Thank you new look St Albans.
Tidy shop. Lovely staff. Didn't like the clothes much. Huge changing room and cubicles.Mucky floor in there.
Good sized shop. Not huge but has a good range. My daughter loves shopping here. Often find some bargains in the sale. Sizes are pretty accurate and consistent which is refreshing these days. Great changing rooms with a few seats so I can be nearby while my daughter tries things on.
Well staffed shop... Great variety in products well stocked with variety ofn sizes... Quick service and they will usually have another member of staff jump on the tills quickly if there is a small queue forming...
Average sized shop, can pick up a few basic items but to do a big wardrobe shop you'll need to head to a bigger New Look for the full range. Good amount of changing rooms though and a great location with nearby parking
New Look is located at 42F, Shopping Centre, The Maltings, St Albans AL1 3HL, UK
You can contact New Look at +44 1727 849560
You can find directions to New Look by following this map link
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