JD Sports

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Reviews

1. Afshan sadaf ★★★☆☆

   Last week we went to Hayes branch and found bit hard to get help instantly. After waited good 20 mins I got assistance, I asked for my son's shoes size he took the size and never came back with what I want and when I asked he simply said oh I forgot no sorry no offered other help if I need .so not a good experience this time team JD

   almost 5 months ago
2. Alisha Khan ★☆☆☆☆

   Absolutely terrible experience at JD Sports Hayes. The manager has no respect for her staff at all. I witnessed her shouting at them over the radio in front of customers, which was completely unprofessional and uncomfortable to watch. She was even threatening to keep the store open late as a punishment, which is unacceptable. You can tell the staff are under a lot of pressure because of the way they’re treated, and it really shows in the atmosphere of the store. Instead of creating a positive environment, the manager seems more interested in intimidation and control. Honestly, the way the staff are spoken to here is shocking, no one should have to work under that kind of treatment. I won’t be coming back to this store and would recommend others shop elsewhere until the management changes

   almost 5 months ago
3. ian shad ★★★★★

   Very polite and professional store Manager called Avani, helped me by honouring an online discount in store. Plus gave us some tags for my sons trainers. A far better experience at JD then Sports direct. Generally better sales, better trainers and clothes.

   almost 2 years ago

1. zhee ★☆☆☆☆

   We Been in today morning to buy some clothes ,staff are not helpful plus so rude they don't have any manner, no please ,I try clothes after that I try to pay my clothes money with them of of the lady with brown top she has start rudly behaving with us and and she start saying after try clothes put all clothes in hangers my husband said yes but they way she is saying in rude, very rude making her eyes rolling looking badly and I ask her so what is your job then if we do everything for you another lady said we are not your slave (doing your job if you feel slave why do you staying home ) ,so jd company hasn't pay anything for staff we are very regularly customers in jd none of the jd staff behaving like that but hayes jd that lady is working in.customers service so she need to learn how to talk with one person not showing attuned

   almost 3 years ago
2. SER ★★★☆☆

   Went into JD sports in Hayes to buy a pair of plain black trainers for my job as an NHS support worker. Shop extremely busy but staff polite and helpful in finding the kind of trainers I wanted. However, when I got to the till, staff refused to accept my blue light card for an NHS discount, saying the card can only be used online. When I pointed out that the blue light website says it can be used for in-store purchases, the cashier replied that the till "would not accept" my blue light card. So I went to Sports Direct a few doors away, where not only did I find a cheaper pair of trainers, but they also accepted my blue light card and gave me a discount. So all in all, I was disappointed with my experience at JD Sports.

   almost 3 years ago
3. Amir Ali ★★★☆☆

   Reasonable stock. Not everything o wanted. Long queue and wait for security tags to be taken off. On few items had problems taking off. One leaked and damaged item. The other damaged item when taking off too. One tag took 15 minutes and a tool box to remove but staff persevered. Not much staff on floor but one assistant very helpful. Till staff trying best to be efficient but till and security tag issues. Good parking and large store so visit again.

   almost 3 years ago

1. Jagtar Singh ★☆☆☆☆

   Last pair of shoes were there on sale nearly half prize . I liked and when i ask one of the worker i need the shoe another worker came there and he blinked his eye to her and ask in her ear dont give them bcz he need the shoes.... and she said we have only right foot shoe here we dont have another left foot shoe... actuly i really liked that shoe . Worst ever jd i think this one .....

   almost 3 years ago

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