Perrys Chesterfield Ford Store Chesterfield

Reviews

1. Helen Smith ★★★★★

   I was pleased with Perrys Chesterfield Ford Store and would recommend them because the customer service was excellent. David Evans was so helpful and we were impressed by how quickly he knew our names, how clearly he explained all about the car and how accommodating it was to set up a test drive at our convenience. We'd had a bad experience at another dealership (not Ford) in Sheffield and were so pleased with the difference at Perry's in Chesterfield and how helpful and friendly everyone was throughout the whole purchasing process. We'll definitely come back and recommend to friends!

   almost 9 months ago
2. Nick Ketley ★★★★★

   From walking through the door at Perry's Chesterfield everyone was so polite, friendly and very kind which made both me and my wife feel very relaxed and in good hands. I had seen after doing a lot of research on line , the car I wanted to buy, and which was for sale on Perry's forecourt. The car dealer who dealt with me, went through absolutely every thing I wanted to, and had to know, before I purchased the vehicle of my choice. He was very honest, professional, and courteous at all times, never once pushing me into the sale of the car I wanted. It was this high level of professionalism and honesty which made me know that I I had come to the right place. The dealer spent time with me in the car explaining what everything did, his knowledge of this vehicle was really impressive. I was given a very good and honest part exchange price for my car, and was also given a very good deal on the car I was buying. I would honestly and truly say I was so glad I went to this dealership in the first place, the buying experience was first rate. When you a parting with money for any vehicle you need to know that every box is ticked which in this case it was.

   almost 10 months ago
3. David Moore ★★★★★

   Had a fantastic experience dealing with Chris B (and Lucas) with the purchase of my wife’s new Puma Gen E. Got a fantastic deal, Chris couldn’t have been more helpful and there was no pressure at all at any stage. Excellent service and a fantastic car.

   almost 11 months ago

1. Lee Daniel ★★★★★

   I had dealings with quite a few sales in different dealerships and I have to say Jonny T is one of the best sales I’ve ever seen. From start to finish, the process was completely straightforward and hassle-free. He was professional, knowledgeable, and transparent the entire way through, which made everything smooth and stress-free. Jonny made sure all my questions were answered clearly, and he never pressured me—just honest guidance and great service. If you’re looking for someone reliable and easy to work with, I highly recommend Jonny!

   1 year ago
2. Charles Lawie ★★★★★

   We (my wife and I) did a lot of research and thinking about our next car. We decided on a make, model, trim level, age range, mileage and unusually even a colour and a fuel type. So all the car dealership has to do is provide adequate: transactional facilities. NOT TOO MUCH TO ASK RIGHT? Well let me tell you in lots of dealerships it is in my experiance. Not here at Perrys (Ford) in Chesterfield. Since starting to write reviews on my experiences, I and my wife had have many cars, but you will not, few are the positive feedbacks I write about the car buying experience/journey. Because we lived 100s of miles away, and had found the car via extensive searching, google, car aggregate sites (see note 1) and we were some 4 days away from being able to go and see the car, I paid a reserve. Getting me to part with cash on a whim is like as difficult has you trying to crush 2 lumps of coal together to make your own diamond. Nevertheless, I was assured by the website and the website chat person (person? not a chatbot, YES) I would be able to get it back. Fast forward to day of the booked test drive, a Saturday. Ever been to a dealership on a Saturday. Last more than 2 minutes on the forecourt, you are doing well. So I am there to see a particular car, I wanted to have a look around before a sales person strong armed us etc. Not only was I able to do this, (I would love to say it is because I was a ninja or dressed as a car sales man to thwart there advances, but really its a very big selection there so that helped and we were not the only customers), I was able to go the front desk and announce that I am here to see the car. The person on the front desk warmly greeted me, told me where the loos where and the tea and coffee facilities, then by the time I was freshen up and watered, our dedicated sales person was ready. Before the test drive, one of our top priorities was to ensure that apple car play worked, and the connected services all worked. So this took a bit of faf time, also I wanted to look all around it, inspect fluids, tyres, under it, as it likely was parked there over the previous night. Normally I would have some buzzing in my ear or the wife would have to put up with the buzzing in the ear, non of that at all. Although the car is for the wife, I wanted a test drive too, (I'd always recommend take someone else who can drive and get them to do a test drive too, they will not be wearing rose coloured glasses and be dispassionate about it to balance your thoughts. Car is a great car, drives as good or better than others of the same make and model at other dealerships. (always recommend you drive more than 1 example of your chosen car - a sample of one, is no sample at all!) We both agreed as good as new, met requirements - go for purchase. I had the third person in our crew to take care of, so I left wife to purchase etc. I had shared with her my most recent experiences of upselling and behaviours to be expected so she was forewarned. Until our experience at Perrys, I'd tell you I like getting new(er) cars, but hate the buying experience! I don't even window shop at car deanships because of the swarming you get. 2 Stand out people that we interacted with: Kerrie H (an actual person on a website chat thing) and Jonathan T There were other people at Perrys, sorry for not getting there names, all were warm and positive, and genuinely it was a pleasure visiting and subsequently buying from you. Before going to this organisation I looked at their other feedback. Some of it worried me a bit, but I knew what to look for, I have to say my experience was positive, I would recommend them. I also noted they communicated in all instances of negative feedback. When you visit their showroom, one of the first things before you see is invites for feedback. That says to me, here is a company that wants to do well by its customers. Good Job! Thank-you. PS anyone know what the proper name of the Strawberry and Custard looking daisy is that grows on the grass near by (other side of the fence)

   1 year ago
3. Mary Winter ★★★★★

   I went to Perry's on the recommendation of family & friends to look at my replacement car options. I'm so glad I did, the service and assistance was second to none. Kara from sales was ace, she helped me choose but without being pushy and made the purchase simple and quick but still covered everything needed. She kept me informed throughout the week and when the car was ready, she even delivered to me as I was worried about collecting it in the snow! Thank you Kara & Perry's for such a positive car buying experience.

   almost 3 years ago

1. Neil Bott ★★★★★

   Had a great experience with Perrys, found the car on the website and phoned the dealer to enquire, Kara took the call, from then on the communication and correspondence were excellent, everything went really well. Great to see Kara and Richard when I picked up the car on the 23 Jan, extremely pleasant and professional people to deal with, and a great deal too. One very happy customer.

   almost 3 years ago
2. Ian Hammond ★★★★★

   I recently bought a nearly new Fiesta ST3 from Perrys at Chesterfield. I am over the moon with the car and I couldn't be happier with the service I was given by Perrys. Kara was lovely, she was professional and courteous and listened to my requirements without being pushy. The whole buying experience was smooth and stress free. Highly recommended.

   almost 3 years ago
3. D S ★★★★★

   Bought a used car last week and the service from Kara Baldwin was 1st class from start to finish. She was friendly, courteous and efficient and explained the additional products available without the pressure sales pitch you often get. Based on my experience I would recommend Perrys without hesitation.

   almost 3 years ago

1. Matt Celik ★★★★★

   Picked up our truck today. What an excellent experience and an absolute pleasure to do business with Liam in commercials! Honestly the best customer service we have ever received. After weeks of struggling to find a ranger that meets our spec, being let down from other dealerships, we found one at Perrys on autotrader on Bank Holiday weekend. Reserved online for only £99. First thing Tuesday get a professional phone call from Liam discussing our order. We wanted to ensure its a decent truck as we would be travelling 4 hours to collect. After explaining our journey Liam offered to collect us from the train station free of charge. Once chauffeured back to the dealership, coffee and drinks offered on arrival, proper red carpet service. Great chat about local area, even showing us some houses for sale in the area, nice personable guy! Answered any question we had, could not of asked for a better person to deal with! From working in a motor trade sales background, we knew we only wanted to buy this truck from him. Made the whole experience relaxed, stress free and drove out the dealership with the biggest smile on our faces. 4 hour journey back home and the truck has been fantastic. Would love to deal with you guys again! Thanks for the service Liam!

   almost 4 years ago

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