Walkers Worksop

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Reviews

1. AdotH92 ★☆☆☆☆

   Avoid this place at all costs. They reel you in with friendly vibes and that they only sell top quality vehicles, until you have an issue with your vehicle and they make it all out to be your fault. Everything else is the issue except the vehicle in question. They took it back once and didn’t even run diagnostics on the vehicle, basically just reset the engine lights. The lights came back on shortly after and they kept telling me that diesel vans don’t work in London which is obviously utter rubbish. I put it through a private garage because I had had enough of their BS and talking like I was born yesterday. For starters the van’s software hadn’t even been updated which was messing with the computer, they also found a leak on the Ad blue injector as well as a blocked DPF (which I was told had been unblocked by this garage when I sent it the first time). You would expect more from an actual Vauxhall approved dealer but it’s all just marketing. Cost me over a grand just to put this van right when it should’ve been the dealers responsibility. Avoid!

   almost 2 months ago
2. Nicola Watson ★☆☆☆☆

   Very poor customer relations, from viewing the car with sales through to aftersales. Staff was only interested in the sale. My advice is be very careful and do your research when buyer from Worksop dealers!

   almost 5 months ago
3. Nick ★☆☆☆☆

   Not much different from you backstreet used car salesman. Sell you a car and don't want to know. Brought a Tesla from walkers and let them know a handful of days after buying it about couple of noises coming from the car, they had it for 24hrs and said the rattle inside was a loose seat that they'd fixed and the clicking from the outside was normal, electrical contacts or something engaging. On the way home both noises continued so I booked it into Tesla. The rattle from inside was a stone in the vent system that ended up costing me £210 and the clicking a worn down knuckle, very safe and responsible walkers considering It had just been in your hands and mot'ed by yourselves a few days before. The stone was an ornamental stone not one Id seen or anything I'd put in the car and like I said I informed them about it a few days after buying the car. After numerous calls and emails I've called today 2 weeks after my email for the manager to say it's normal wear and tear that they don't cover. So before buying from here think.

   almost 6 months ago

1. Jordan Mckay ★☆☆☆☆

   Worst dealer ever experienced. Bought a used car from their Selby site. Its was recovered here after breaking down. Picked it up twice and twice did it break down on the way home. In the end i rectified myself. No acknowledgement from walker. I was ignored. Absolutely disgusting customer service. Nobody rings or emails you back. And technicians that don't have a clue. Avoid.

   almost 7 months ago
2. Steven Moore ★☆☆☆☆

   Do not trust them. Sold a car that was "Spoticar approved used". The car has a whole list of problems that should have been caught prior to sale if they bothered to inspect it. They are now pushing me onto the warranty and claiming I have to pay for any repairs that are not covered by the warranty. Spoticar do not believe the warranty is valid because Walkers did not bring the car up to spec before sale. Edit: Having since had the car checked at a competent garage they have noted that the gearbox was cracked during a previous repair (days before sale) and that the catalytic converter is completely corroded and needs replacing. They have also stated that it'll need a new engine once oil consumption is confirmed. AVOID THIS DEALER!

   almost 9 months ago
3. Stephen Antoniak ★☆☆☆☆

   Steve Antoniak 2 reviews a day agoNEW Absolutely shocking , sold car with issue which has caused other issues , don't believe a word they say about warranty as its all lies. General manager Chris Matthewman quite frankly should not be in that position his duty of care towards customers or taking responsibility of an issue. Is none existent , I am now having to go legal against this garage. Stay well clear Like Response from the owner21 hours ago Dear Mr Antoniak Thank you for taking the time to leave us a review. We're sorry to hear that you didn't have a positive experience with us. We take all feedback seriously and appreciate any opportunity to improve our services. Unfortunately, the Spoticar warranty cover does not extend to cover for exhaust systems or DPF filters and this clearly set out in the warranty policy documents. Furthermore, cover does not generally extend to repairs that are required as a result of excess oil being added to the vehicle, which appears to be the cause of the repair. Our records indicate that the warranty provider has in fact covered the full cost of your claim, except for the items specifically excluded by the policy. Thank you again for your feedback. In relation to your response complete and utter lie, Evans Halshaw where my vehicle currently is have confirmed issue is down to a fault that has occurred having further implications on other areas. Oil has not been over filled at all as nobody has even touched it since buying the car. I have email from Garage with breakdown of faults which is currently being investigated further. It seems you are trying to brush this under the carpet and it seems i am not the only one to have encountered this poor level of service.

   almost 2 years ago

1. Steve Antoniak ★☆☆☆☆

   Absolutely shocking , sold car with issue which has caused other issues , don't believe a word they say about warranty as its all lies. General manager Chris Matthewman quite frankly should not be in that position his duty of care towards customers or taking responsibilityof an issue. Is none existant , I am now having to go legal against this garage. Stay well clear

   almost 2 years ago
2. Ashley Halliday ★★★★★

   Picked my Vauxhall motability car up today.. jack who dealt with me was very professional and friendly. He took me to my new car and went through all the gadgets and told me what everything did on the car, the car only took 4 months to come too which is a bonus.. thanks again jack and walkers vauxhall :-)

   almost 3 years ago
3. Sue Staniland ★★★★★

   Absolutely amazing service received when buying my car at the Worksop showroom! Lorraine handled the sale and explained everything and it was really straightforward. Had a few issues I needed looking at today nothing major but there was no quibble or anything. I waited whilst my car was checked over and in under an hour all the points I had raised had been addressed and sorted! Beth who was my contact throughout made the whole process really easy and straightforward she’s a credit to you! Was handed my keys back to find they’d even given it a wash, nice touch. Thankyou again!

   almost 3 years ago

1. Charlie Mulhall ★★★★★

   I would like to thank Lorraine so much for her help, from phoning me after I asked got my details online, to the test drive and then the sale she was absolutely wonderful! Explained everything fully to me, genuinely had my best interests at heart from the get go. The garage itself is also lovely, very clean very welcoming and lots of great cars! Wonderful place with wonderful staff!

   almost 5 years ago

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