Whilst DD seemed knowledgeable, the service completely fell apart when things went wrong, the extensions she put in had blue dye on them and damaged my clothes, instead of taking responsibility, she was dismissive and unhelpful. I asked her to wash the hair again to ensure there was no residue and she refused. I expected a professional response and a solution sadly, I did not receive this. Customer service is just as important as skill, and unfortunately, this salon failed in that area. I wouldn’t recommend them to anyone who values both quality work and good customer care.
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Reviews
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Samantha Simpson ★☆☆☆☆
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Scarlet Nathaly ★★★★★
I want to share my experience with this lovely Lady. I've got a special needs daughter and I brought her to this salon a week ago to have her braids done. When I say that I felt welcome since the first moment, there were not uncomfortable, "weird" looks towards my daughter (happened in the past with people who don't understand that AUTISM is a real thing apparently). This lovely lady treated my child with the same sweetness a mother treats her own. THANK YOU LOVELY!
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Deborah Aniké ★★★★★
Very lovely and knowledgeable lady, even though I’m yet to visit the salon the lady I spoke with gave me very useful tips over the phone in order to save cost which was really nice of her and I really appreciate. Customer service 10/10
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Trina Ntambara ★★★★★
One of the best hairstylists ever! The lady was very kind and I would recommend her to anyone who wants quality services.looking forward to more visits.
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Aiaja Cerisw ★★★★★
Had a good experience here today. The lady was lovely and fixed my hair which now feels a lot more secure as a previous stylist had fitted my hair incorrectly. Now I can wash my hair without it falling out and style it without worrying about it falling out. I will be back for her to do my hair again xx
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CAK Akua ★★★★★
Amazing hairdresser very professional and punctual. Very friendly and kind
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Laquishi S ★★★★★
I would recommend this hairstylist toy friends and family the prices and affordable and the quality of the hair is to die for she is my one to go to hair stylist
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Summer Islander ★★★★★
100% the BEST hairdressers I've ever been to. My appointment on time and had excellent service inn such friendly environment. The shop is very clean and wonderfully decorated which adds to the professionalism. 10 out 10 and would recommend to everyone who wants a quality hairstyle!
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FAQs
What is the address of DD Empire?
DD Empire is located at 592 Bearwood Rd, Bearwood, Smethwick B66 4BW, UK
What is the phone number of DD Empire?
You can contact DD Empire at +44 7795 578860
How can I get to DD Empire?
You can find directions to DD Empire by following this map link