Fastrack VIP

Reviews

1. Christel van Rooijen ★☆☆☆☆

   Don't use it! Pay the full amount, no one there to pick you up (searched with 3 adults, asked local authorities for help etc and no one can find the Fastrack staff). The number given is unreachable. If you contact them about this, they can come back after a week with a vague story and with the solution to refund half of your money. For no service! What a scam! Book another company if you are looking for such a service. This is a scam.

   almost 8 months ago
2. oskar koch ★★★★★

   Brilliant Service from Manchester to Dubai. My Greeter was waiting for me at the exit of the plane and fast-tracked me through the airport quickly and efficiently.

   1 year ago
3. David Leslie ★☆☆☆☆

   Had a very bad experience and when told, the company were not interested in providing ANY compensation. I have used meet and greet services many, many times and have always had a good experience, but not with this uncaring company. Our meet and greet into Amsterdam was a disaster. The greeter wasn't at the gate when we got off the plane, even after it took around 30 minutes to disembark. They say there had been a gate change but the aircraft had been at the gate plenty of time for the greeter to catch up. I called the greeter, told her where we were and she didn't seem to know what day of the week it was and was talking to everyone in the background except for me. I then had to call her 4 more times because she still hadn't turned up. Eventually, we waited 20 minutes and she turned up with no buggy, for which we had paid an extra £100 so we had to walk all through the airport. For £400 plus, we had nothing but a long wait, frustration and speedy passport control. Desire our travel consultant agreeing with our complaint, all his efforts with the company did nothing to incline them to pay any compensation.

   1 year ago

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