Northern Holidays Ltd

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Reviews

1. Salman Saeed ★★★★★

   This was the first time that I have booked through Northern Holidays. The price of my hotel was the lowest and delivered great value for money and a fantastic experience. Communication prior to check in was both timely and helpful. The Victoria & Alfred Hotel in Cape Town was just wonderful in every way - for location, warm welcome, extremely comfortable rooms, great breakfasts on the terrace and the most friendly staff at all times of day and night. I would definitely use Northern Holidays in the future.

   almost 2 years ago
2. ganesh ojha ★☆☆☆☆

   Took the money and didn't tell us the flight was cancelled, wasted a lot of money traveling and staying at Heathrow just to be turned back after waiting to board flight for over 4 hours. They don't even pick up phone calls or emails. Don't book with them, quite possibly the worst travel agency in the world.

   almost 3 years ago
3. Shakawat Hussain ★☆☆☆☆

   Please don’t book with them. Our booking was missing loads of people from the airline flights. They didn’t help at all and advised to just turn up at airport. The Air Lines confirmed the missing passengers are not on their manifest and flight is fully booked. They will try but time with fake promises etc etc…. Please don’t book with them. They also promised a refund that never came through. Contact your bank and ABTA asap if you already booked. Hope this helps … be safe

   almost 3 years ago

1. Olabimpe Cecilia ★☆☆☆☆

   This company is a scam!!!!! Please beware!!! I am reporting them to police. They defrauded me of my money. I bought flight ticket from them , a fake flight ticket was generated for me. I called my airline to confirm and l was told l have no bookings with the reference number on my flight ticket. Ki have send series of messages to this company , they keep ignoring my messages. I called them, they declined my calls. This company must be shut down!!! They are fraud!! I have the details of the lady who attended to me and am giving it to the police right away! Please don't fall victim like myself!

   almost 3 years ago
2. Sunny Aujla ★☆☆☆☆

   Do not trust this company - terrible service and run by con men! sold my family tickets to Canada and produced fraudulent booking confirmation documents - Arrived at airport to discover we had been sold completely different tickets and were forced to pay extra at check in to be able to board flights. Contacted agents before boarding flight and were told we would receive refund for extra costs upon our return. When we returned they said that staff member who booked our tickets had since left and they were not accountable for his mistakes anymore. We persisted and finally they agreed to refund but instead of refunding, they fraudulently attempted to withdraw large sums of money from my account which thankfully the bank blocked. Would not trust this agency at all and more worryingly they only operate via Whatsapp. Stay well clear of them!

   almost 3 years ago
3. Preena Sri ★★★★★

   I recently used Northern Holidays to book a flight from London to Colombo and Colombo to Australia. Lisa is is very kind and experienced. She processed the booking over the phone and proceeded to give correct information. She is trust worthy and helpful.

   almost 3 years ago

1. Debbie Johnson ★☆☆☆☆

   Hi everyone I recently used Northern Holidays (False representative for On The Beach) to book a holiday from London to Dubai. I had the most horrific, appalling experience with this company. We booked our holiday four months in advance with the option to pay it off in monthly instalments which was paid off early but when we were about to check in online the flights and reservation for hotel was completely different to what we originally confirmed to receive. The person who processed our booking on the phone did not sound competent and was the one who gave me incorrect and misleading information. The manager in charge showed no remorse and kept telling us to manage the faults made by them and “just go” we made it very clear due to medical and our circumstances it’s near enough impossible to do so. So many arrangements and hard work was put in to making this holiday and unfortunately we have all been let down massively. The company admitted there faults however they refused to compensate us. Legally we are entitled to receive some kind of compensation. I have never spoken to a company so heartless, inconsiderate and impolite. I warn all people against using Northern Holidays and strongly advise you don't book through them and save yourself from being ripped off and wasting your time. I thought it would be safe and trustworthy because I always go through travel agents, research products and services before I purchase them but it seems that this website has somehow covered up any bad reviews on them.

   almost 3 years ago

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