Kuoni Travel Agency in Trafford Park, Stretford

Reviews

1. Bethany Wrigglesworth ★★★★★

   Our Honeymoon was beyond our expectations and every part of it was spectacular from start to finish. We can’t thank Kuoni enough for planning the trip and making sure everything ran smoothly which it did again from start to finish. The Safari surpassed what we imagined and we saw the big 5 multiple times and then some more! Our guide Steven was amazing and he made sure we saw all the animals and got up close to them. The food and hospitality we received at the lodges were incredible and the staff went above and beyond for us. After the safari in Kenya we flew to Zanzibar and stayed a couple of nights in stone town. The Park Hyatt was stunning and all the staff were so friendly and accommodating. The gold hotel in Zanzibar was luxurious and we thoroughly enjoyed the all inclusive food and drink. The entertainment they provided was fantastic and we had the most amazing stay. We can’t thank Kuoni enough for making our Honeymoon special and the once in a lifetime time trip that we hoped for. Michael and Beth

   1 year ago
2. Adam Brown ★★★★★

   Kuoni Travel has consistently exceeded my expectations. Their impeccable service in booking my latest trip showcased their dedication to customer satisfaction. The staff's expertise and attention to detail have not only made my travels seamless but have also been instrumental in curating unforgettable vacations for my parents over the last few years. Kuoni's commitment to excellence sets them apart, making them my go-to for all future travel plans. Highly recommended!

   almost 2 years ago
3. Steven Brennan ★★☆☆☆

   Great service and really helpful, until deposit was paid. Than nothings made two appointments that wasn't added to the system with Trafford centre store manager. Will use local store moving forward.

   almost 3 years ago

1. Claire Garner ★★★☆☆

   Booking our trip through Kuoni was a positive experience overall. The staff were friendly and knowledgeable during the booking process, and their attention to detail was impressive - i.e. dietary requirements and room preferences. However, we encountered some difficulty contacting them to arrange extra excursions once our trip was booked. Despite this minor frustration, once we were able to reach someone, they were able to help us efficiently and we booked our excursions. Overall, we still recommend Kuoni as a travel agent. Their expertise and customer service during the initial booking process were top-notch, and we felt well taken care of when on holiday by our local guide.

   almost 3 years ago
2. Tiffany Wilson ★★★★★

   Booked my holiday from here thank you guys

   almost 3 years ago
3. Babs B ★☆☆☆☆

   I was disgusted and offended at the store manager Jane Griffiths attitude in the Trafford store branch. I walked in store with my husband and 2 children to get a quote from Kuoni having already done research and deciding just who to book with. Although I was dealing with another friendly agent Peter (quite nice, warm and professional) she kept interrupting which was disrespectful. I was enquiring about the Forte Village to check offers of which I knew there was already some on your website and she advised “there’s no offers I am going there next week” when I pointed out she was in fact wrong she then quizzed me about my budget saying it is quite expensive then I told her I know the price range and I’m comfortable with it. I know how expensive a holiday is and very capable of affording any I so wish, I felt she judge me and my family when I walked through the door so I would certainly not book a holiday through a company where their staff attitudes especially managers are of that nature. I would normally expect especially with a higher end travel agents the journey to be enjoyable, friendly, exciting when thinking about a luxury holiday not basic, rude and leaving me feeling angry.

   more 8 years ago

1. Nowshia Malik ★★★★★

   Andrew in the Trafford Centre branch is a credit to Kuoni.He has helped plan our entire honeymoon very friendly and personable.highly recommend using them!!

   more 8 years ago
2. Eduardo Zanre ★★★★★

   Andrew and his team at the Trafford Centre are an absolute delight and extremely knowledgeable. His knowledge of Safari are amazing and really made the honeymoon planning extra special. Thank you so much

   more 8 years ago

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