Clarks Shoe Store in Beaconsfield

Reviews

1. Linda Dreyer ★★★★★

   I had an excellent experience today (23/11/2025) at Clark’s Beaconsfield. A very pleasant young man assisted me in returning my online order. He was polite and efficient, which is always refreshing. I was even more impressed when I had to return later in the day in search of a key that I had accidentally dropped in the store. I had no idea where I had lost it so retraced my steps later that morning. The same young man (manager?) remembered me and quickly retrieved the key which he had found after I left the store earlier. So, I had two good experiences at Clark’s in one day thanks to a courteous and efficient Clark’s employee. This young man will go far in life with an attitude like this!

   almost 10 months ago
2. Nidal Kourd ★☆☆☆☆

   Be smart and do not buy from Clarks for the following reasons: 1- Bad quality 2- Sales overpriced. 3- Not friendly staff In less than 24 hours, I’ve returned 2 pairs of shoes due to Clarks fault. However, Ive paid the fare bus transportation 12 pounds. The supervisor refused to pay the cost of transportation although its Clarks fault due to bad quality. She never said sorry for Clarks fault. Now Clarks, I don’t need your sorry, what I want is the cost of transportation because it’s your mistake. Final advise for customers: Be smart, you have another options with much better quality and positive attitude towards the customers. Moreover, you can save your money.

   1 year ago
3. Andy Wall ★★★★★

   Excellent customer service. My mother has very painful arthritic feet and had struggled to find good fitting shoes. She ordered a pair online and found her feet slipped out when she walked. Both members of staff were incredibly helpful and patient and fixed the issue with some simple heel inserts. Couldn’t be happier with the service we received and would recommend to this shop to anyone.

   1 year ago

1. Caroline Simmons ★★★★★

   Visited today to buy some first shoes for our daughter who has just started walking. We were greeted as we went in by all the staff members, who were professional and friendly. Ben assisted us in measuring our daughters feet and advising in detail about the width differences and which shoes were appropriate for her, plus what availability they had, we picked 2 pairs, Ben helped fit them and checked all was ok. Very pleased and reassured with his advice, and the shoes are lovely. Great shop & service, will return for sure.

   almost 2 years ago
2. Joanne Bob ★★★★★

   Visited the Beaconsfield branch today. The lady, Lisa, there was so helpful and added such value to my shopping experience. The items I purchased I am so happy with and her experience and help was invaluable. Such a great experience with true customer care.

   almost 3 years ago
3. Helen Canner ★★★★★

   Ordered 2 pairs online for collection. The refund of the pair that didn't fit was quick and easy. The staff in the Beaconsfield Branch were friendly. The boots are fabulous.

   almost 4 years ago

1. Sara Selvarajah ★★★★☆

   Prompt service and very helpful. Shame they didn't appear to have many shoes in stock

   almost 5 years ago
2. Chris Owen ★★★★★

   Good booking system to go during quiet period. Staff helpful, professional and efficient.

   more 6 years ago
3. DDB ★☆☆☆☆

   I went to Clarks today (6th Sept 2016), to have my daughter's foot measured and to purchase some shoes. After a long wait, no assistant helped so I decided to measure my daughters foot. At least then I would know her size. There were a few mothers in the shop and the assistant was clearly busy. So to help ease the pressure on her, I decided to use the tool to measure my daughter's foot. The assistant saw and snatched the tool from my hand and said customers were not allowed to use it and slammed the tool back in place. Then she walked away and helped another customer. I've dealt with this particular assistant before and she is a rude, obnoxious woman who lacks basic manners. I suppose it's better to shop online then at least you don't have to deal with an assistant who is toxic to customers. Can someone send her on a training course so she learns about customer service and not irritate customers?

   more 10 years ago

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