The rudest and most off putting customer service iβv seen in a luxury store. So disappointing iβv been a fan of the brand for so long, the lady was so rude I couldnβt even think of what I wanted. Apparently sheβs rude to everyone I was talking about my experience with some friends they knew exactly who I was talking about straight away.
Contacts & Location
π Address: 311 Brompton Road, London SW3 2DY, United Kingdom
π Phone: +44 20 7225 0584
π Website: renecaovilla.com
Photos
Reviews
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HAUTE JOURNEYS β ββββ
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Anna Jesso β ββββ
Very rude sales manager. I initially reserved the desired shoes model before purchasing and came to the store to buy it. When I gave it as a gift, it turned out that the sole was almost coming off and the glue was visible. I called the store and said they could exchange it. When I came to change it, the administrator was as rude as possible, ironically saying that such a defect could not happen, until she saw the shoes herself. In the end, the shoes were replaced. In comparison with Harrods, the shoes are somehow of lower quality and the employees are absolutely terrible. I got the feeling that they were slipping in fakes...
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Robert Webster (The Photographer) β β β β β
Works of Art
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Gelsomina Conti β β β β β
Excellent customer service provided by Anna during the national lockdown, I am a happy customer.β₯οΈ
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Shiwen DD β ββββ
Tiniest store, smallest collection, lest professional staff - moa store to waste your time in. Go to Harrods or online. Asking for 30% fees for a special order then realised that they have it online with normal price. VIP event, doesn't even have a mirror in the room... Don't care about the money just the people are are not trustworthy to shop nor visit. Overall not a shop recommanding to visit. If you are looking for their brand go to Harrods or online.
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Susan Song β ββββ
Would have thought for shoes this expensive they would provide good service. The service is just really bad. I would rather buy the shoes online than being treated this badly.
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Chuyu Song β ββββ
Would have thought for shoes this expensive they would provide good service. The service is just really bad. I would rather buy the shoes online than being treated this badly.
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FAQs
What is the address of Rene Caovilla London?
Rene Caovilla London is located at 311 Brompton Road, London SW3 2DY, United Kingdom
What is the phone number of Rene Caovilla London?
You can contact Rene Caovilla London at +44 20 7225 0584
How can I get to Rene Caovilla London?
You can find directions to Rene Caovilla London by following this map link