Caffè Nero

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Reviews

1. yiu yiu ★☆☆☆☆

   The female barrister in the shop is so rude and the customer service is extremely poor. I got a QR code redemption for a drink and she just refused the service and said they don’t provide the service. The code have worked in all other Cafe Nero shops, it’s so ridiculous.

   almost 4 months ago
2. Edgar Brooks ★★★★★

   Best Cafe Nero I've ever been in. The staff are a happy bunch who obviously love their job and each other. Brilliant service from them as well. They always remember my large cappuccino with soya, even though I'm only an occasional visitor. Keep up the good work.

   almost 4 months ago
3. Mohamed Jiva ★☆☆☆☆

   placed an order for delivery and still not had delivery 90 minutes later. no way to cancel and no way to contact these people. useless

   almost 6 months ago

1. lee jones ★★★★☆

   Nice little neros coffee shop, staff are friendly and helpful good selection of hot and cold drinks available along with a limited selection of snacks and sandwiches warm and cold.

   almost 6 months ago
2. Rich Hields ★★★★★

   Fantastic welcoming staff, decent coffee and a comfortable, clean environment.

   almost 6 months ago
3. Neil Causey ★★★★☆

   Excellent coffee and other drinks, excellent food, excellent service. Extremely polite staff and welcoming and comfortable atmosphere.

   almost 2 years ago

1. Darren Maloney ★★★★★

   First visit for me didn't order food so can't comment but the drinks were great the staff were so friendly and chatty made you feel like I was a regular.. I am now

   almost 3 years ago
2. Rob Henriksen ★★★★★

   Brilliant place to have a coffee, relaxed and chilled environment with friendly staff. I didn't have food, just go for the coffees but still great. Thanks

   almost 3 years ago
3. Jennifer Deakin ★☆☆☆☆

   My daughter and I visited Cafe Nero in Wigan today (3/12/2022). My drink, Vegan Cinnamon Swirl was lovely. My daughters drink, Luxury Chocolate, was just a hot chocolate with a swirl of cream on. Hardly luxury for £4. Very disappointing. My daughter said it tasted of coconut, so we are pretty sure it was made with coconut milk. However, what was disgusting was the way the only male Barista there, spoke to us. Very abrupt and rude, with a face that would sink a ship. Even worse was the way he and the dark-haired Barista were speaking, particularly in front of customers. Stating that they were sick of working fast because it just encouraged more customers to go in; they might as well for slow because they were sick of all the people that went in, then maybe some of them would get fed up of waiting and leave. I'm so glad that this isn't my business with staff like that. Clearly, they don't care as long as they get their wage at the end of the week/month. Cafe Nero has always been a cafe I have enjoyed going into, even the though the female manager is always miserable. But I certainly won't be going in again and I will make sure as many people as possible know about this. Hey Ho Baristas, if I pass this around maybe you will get rid of a lot of your customers. That should make your day eh!!!!!

   almost 3 years ago

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