Costa Coffee

Reviews

1. Ellie Finlay ★☆☆☆☆

   All i can say is the worst customer service iv ever witnessed rude, miserable and doesnt know how to crack a smile definitely lets everyone know she doesn't enjoy her job. Didn't even help a lady open the baby change when the woman asked because she was struggling. Staff member needs to learn how to be nice and friendly

   1 year ago
2. Andrew Jevons ★☆☆☆☆

   Visited here after my diabetic eye screening today, i could not see clearly so politely asked the lady making the coffee if she could please enter the code on toilet door for me, i was met with rudeness, sighing heavily and rolling eyes, how embarrassing for me, safe to say i just left red faced infront of everyone, never again, the blonde lady is a disgrace to your store

   1 year ago
3. Ellen Knowles ★☆☆☆☆

   we went as a few friends, 3/5 of us were eating actual costa products, the others had food but were very discreet. we were informed by a member of staff to leave for “not eating costa products” we thought this wasn’t necessary as we actually did and tried to inform the lady before walking away and continuing to call security on all of us in less than 1 minute. the security guard tried to inform the staff member that she was in fact wrong however that didn’t work. not happy, disgusting customer service.

   almost 3 years ago

1. Lynn May ★★☆☆☆

   Has coffee only, as it was empty when we got there, served quickly , once we were understood what we wanted, don't know what is so difficult about a decaf latte extra hot, and a large latte, was so hard to understand, after saying it 3 times . Coffee was the same Tempreture as my friends Tables were full of dirty cups, packets ,and spilled drinks.

   almost 3 years ago
2. C 7 ★★★★★

   Great staff, and nice and clean. A pleasure to eat and drink in there. Went today with my parents.

   almost 3 years ago
3. Shenel Fevzi ★☆☆☆☆

   Today , my latte was made by a red hair lady and it wasn't taste good. Nothing was right today, no clean spoons, not even thank you, she wasn’t in a mood today. I won't visit again this place. If you don't enjoy making coffees and meet and greet customers, you better stay at home and be angry at yourself.

   almost 4 years ago

1. yvette mastebroek ★☆☆☆☆

   I would call this drink many things but a cappuccino is not one of them. Where is the foam? Why is it as boiling as lava? Why did i waste my money on this? Why does the costa machine in the supermarket make better cappuccino than their so called baristas? I guess robots are taking over the world after all.

   almost 5 years ago
2. Mandy Williams ★★★★☆

   A tried and tested establishment for coffee. Lots of choice on offer. The smell is so enticing when you first walk in. I particularly enjoy the limited edition Christmas coffees that are always welcome on a cold day. Staff are so efficient and the service is a well oiled machine despite high volumes of customers. Prices are on the high side but all beverages provided are of a high standard and well presented.

   more 6 years ago
3. Allan Dare ★★★★☆

   my wife and I went here because we had a 'free' drink offer on our mobiles. Been here before and the place is nicely set out. There are always people in which I think shows they are liked. The coffee had a nice flavour and the atmosphere was relaxed. Nice place to go for a drink and rest.

   more 8 years ago

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