HH Merchants Limited

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Reviews

1. Alex Carter ★☆☆☆☆

   In my opinion, I would not use this engineer, we booked a service via open rent our landlord platform, discussed picking up keys for the rental and job address, which all week contractors like flooring fitters, painters have been doing. This engineer apparently waited at my work and nobody was there. I was there I own the place. I have never had a single issue with any of the contractors or previous plumbers I have used for this service in 5 years. Then he went to the rental and I got site to walk keys to him as its a new build and he wouldn't wait a few minutes and wanted to go and charge me the call out fee. Not a good service and very unprofessional Update to this reply: The facts are as follows mohammed. 1) I supplied full address to pick keys up from, it's a simple address and all contractors have had ease doing it the past 3 months. 2) you agreed to collect keys from this address yet said you was here and you were not. 3) I got the site manager to walk to the house and you couldn't wait 5mins 4) what more can I do here.. 5) how rude of you to say nothing will go my way, this was a simple gas certificate and you couldn't even pick the keys up, when myself and site managers organised another way into property you didnt want to wait a few minutes for him to walk around the corner... he saw you drive off. 6) the callout was refunded by openrent as your in the wrong. 7) i dont seem to be the only one complaining, previous review is similar!? 8) photos show you agreed to pick keys up keys and unit 60, unit 58 is my next door work friends and I went to them, you clearly wasn't on hotchkiss way or go to my company address yet you want to be rude and defensive. Your the one who failed to fulfill a service you agreed to, I also clearly replied to you straight away with my phone number and again confirming address. Just Google the address 9) this is my honest opinion of your attitude to my job, not only that but the clear disregard and care of the extra strain and stress this has put onto my rental business says a lot.

   almost 4 months ago
2. H I ★☆☆☆☆

   Time waster. Asked Mohammed to come out to cap a fireplace gas pipe. I asked him to let me know if he’s unable to come out so I can get someone else in as it is holding up the works but he told me he would come out “early next week”. Did not hear anything. 15 days wasted waiting for him. I’m sure he’ll have a good excuse as to why he couldn’t come out.

   almost 5 months ago
3. farhaan ali ★★★★★

   Been using HH Group Birmingham for many years now for all our rental properties. It amazes me to see this company grow from strength to strength. All my plumbing, gas and electrical needs are covered with one phone call. Highly professional service provided from start to finish.

   1 year ago

1. Safwaan Amin ★★★★★

   Very professional and hard working staff. Unlike other trades people this company clean up after themselves. Work presentation was of high standard. Polite and down to earth engineers. Highly recommend this company for anyone looking to carry out any plumbing or electrical works.

   1 year ago
2. Daanish Hussain ★★★★★

   Fast response and excellent customer service. My new central heating system is working amazingly. Can't wait to start using the underfloor heating this winter. Want to say a special thank you to the director (Taj) who personally came out and checked up on the quality of work his team was carrying out. I have booked these guys for a full house re-wire as they also operate HH Electrics Ltd. Really good company and humble, friendly staff.

   1 year ago
3. Shahed Ahmed ★★★★★

   Amazing service. Needed a few items for a house renovation and they had everything in stock. Quality service.

   almost 4 years ago

1. Adnan Ahmed ★★★★★

   Fantastic service. Taj is a pleasure to work with. Highly recommend.

   almost 4 years ago

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