Orbit Electronics Ltd kerrie

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Reviews

1. Richard Parsons ★★★★★

   Fixed my old vacumm cleaner for s very reasonable price and its back in good working order. Helpful guy who runs the store.

   1 year ago
2. David McNulty ★☆☆☆☆

   Don’t. Just don’t waste your time. I left my ultra- HD 4k blu-Ray player in, mid- October. Was asked to pay upfront for the lens replacement, which he didn’t even investigate there and then, on the spot… ( alarm bells ) . £110 for the part to arrive from the US, in two weeks. Seemed over the top, but I persisted as I needed it repaired, urgently and it was now out of guarantee. He told me he’d call me when the part arrived. Radio-silence for three and a half weeks. I rang, persistently, to no avail, then finally was told the part was in, so left the player in. That was early / mid November. Impatience set in, as it was getting close to Christmas, and the realisation set in that this guy had no intention of repairing it before 2028. Two phone calls with the same lame excuse: “ it’s a bit tricky to repair “. After retaining my patience, but , at the same time, forcefully demanding a deadline of several days for it to be repaired, I was given a grovelling apology, and was told it would repaired by the so-named day. Went to collect it ( 2nd week in December ). Tested it when I got home. Absolutely the same. Nothing had clearly been done. Close to two months wasted by this cowboy. He gets by on surface charm, I think. Please don’t waste your time. Deflated, I just went out and bought another device. A con-Artist of the first degree.

   almost 2 years ago
3. James Huxley-Jennings ★★★★★

   He was willing to help and spend time looking for the items I needed and gave them to me for free. I would highly recommend to go to the seller for any of your electronics needs. 10/10!

   almost 3 years ago

1. Sam Christie ★★★★★

   Kerry is the owner and can source and help find the most obscure light bulbs and is helpful with any advice - fully recommend - support our local businesses

   almost 3 years ago
2. David Pinkus ★★★★★

   Our Miele vacuum cleaner broke, with a common fault. I brought it in to Kirri and he honestly could not have been more kind. Within 24 hours he had made the repair, and was very reasonable with the cost. Absolutely great customer service, I couldn’t ask for more. Many thanks Kirri.

   almost 3 years ago
3. Jaanki Patel ★☆☆☆☆

   Dropped Tv off to get repaired almost 5 months ago. With upfront payment. Was quoted £150 upfront for parts and labour and estimated repair time of a week. 4 months later and after several calls and emails to chase my repair. I had to forcefully ask for my money and tv back. Still un repaired and now even more damaged. My tv was visibly in brand new condition, Collected it from orbit electronics with several scuffs and scratches on it as well as a bent stand and screws missing. I had to call Kerry several time to get an update on my repair he would avoid my calls and emails and when he would get round to replying he would text a very poor excuse for a reason as to why it’s not repaired and why it won’t be repaired for another week.4 months later and this repeated excused almost felt like I was begging to just collect my own property. Now the state of the tv is so poor there’s no point in repairing it elsewhere even if fixed a 1 year old tv now looks 15+ years old. And it no longer sits straight. Not ideal for something that you want to watch while sitting on a sofa in a family room. Poor customer service poor organisation and a terrible liar.

   almost 5 years ago

1. Pippa Duncan ★★★★★

   I had a pre-lit twig tree that wasn't lighting up, so took it this morning to Orbit Electronics. The really nice owner checked the transformer first. 'Kaput' he said. He found a new plug that would fit and fixed it then and there. Absolutely brilliant. If you've got any electrical household items that need fixing, this is the first place to try.

   almost 5 years ago

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