📍 London SW19 2PP
Never been able to just go into this shop, get something quickly, and leave. Always waiting at least 20 mins even to buy something small at the till. The best advert ever for buying online
Terrible customer service , the first person I asked for help told me they were stock taking and can’t help even the second person I asked for help told me the same thing, the third person finally came to help me but 0 knowledge on the products. I came to buy a surround sound speaker which I saw online, it was discounted but I have no knowledge of surround sound speakers so I asked him for help and told him how I saw this one online but if he could compare other models in the similar price range of around £500 as the one I saw online was £400 discounted to £240, he didn’t seem interested to help me and showed me one on his phone for £1300 and said that’s the only other similar speakers . I tried to explain to him I don’t mind spending more just not over £1000I just want to know some of the differences of other models of and what it does as I have no knowledge on the speakers etc all he did was show me the one for £1300 which put me off, he didn’t explain nothing about surround sound speakers to me and I felt like he just wanted me gone. I bought the product in the end but I would find it difficult to go back to curry’s as the adverts give this whole image of speak to an expert but today it felt like I was speaking to someone who didn’t want to speak to me. The most pleasant part of my experience was from the security guard who checked and stamped my receipt at the door
I was in a hurry to get one item, but unfortunately, the security guard locked the door 10 minutes before closing and wouldn't let me in! Store doors should be locked at 7 p.m., not whenever the staff feels like it! I wasn't the only person who wasn't let in that day! I hope someone takes action. I think this security guard should be fired!
I visited this store to purchase a £700 coffee machine as it was the only location showing stock. The staff took my details and said they would bring the item from the back, but then completely disappeared. I waited for over 30 minutes with no update — no one even realised I was still waiting. The person who originally served me eventually reappeared looking like they’d just returned from a cigarette break. The manager was no help at all and seemed unable to manage the staff or the situation. In the meantime, I managed to order the exact same product from Argos with next-day delivery to my home. Terrible service — avoid this store if you can.
I’ll always remember how great the service was four years ago, during lockdown. I’d been mucked about by the telephone customer service and given wrong details by someone who refused to take any responsibility for my query, but the guy at the Colliers Wood branch spotted my frustration and went above and beyond to sort matters out. Exemplary service, especially considering he didn’t take my frustrated tone personally, as some can quite easily do. Well done that man! Full marks!! ⭐️⭐️⭐️⭐️⭐️
Wanted to buy a Galaxy Watch5 today. Price was indicated £219. None was in stock (?)(when there's about 100 airfryers in the shop) so I had to order it for collection. Once at the checkout, vendor asked me to put my card and I noticed it said £279 on the card machine. I asked for an explanation and was told that it was the price of the watch. We went back to check in the aisle and price was £219 but you could see in small print, until 11/2022... The vendor told me that they didn't realise that the price was displayed wrong (FOR 3 MONTHS) and that it was £279. He also told me that he legally had 24 hours to change the price label after being told and that there was nothing he could/would do to arrange this mistake. Although I'm not sure the price label will be changed tomorrow, I'm also totally unsure that no-one went to but a watch since November 2022.... Totally tried to scam me without telling me before I paid.
Staff member called Said lied to me that the item is out stock in the shop while another staff member just confirmed that the item is available. We talking about Nintendo switch which I wanted to purchase and do a PRICE PROMISE they apparently offer. At the end he told me to go to Tesco to buy it from there! Customer service rating between 0-10 I would give 0. Definitely not coming back to this store.
The staff asked me to leave my phone and return tomorrow to pick up the new phone! Because the phone was out of stock I had to leave my phone i trade-in and return tomorrow to pick up the new one; had the choice to pay full and return tomorrow trade-in my phone and the amount will be refunded. It is absurd! I understand the phone was out of stock but Curry’s shouldn’t be asking this to customers. They should be more efficient and focus more in customer as a business. Also the waiting time was too much. There were 4 staff working with customers and they came and left many times as headless chicken. When my turned came the staff asked me to wait and serve a click and collect order for someone who was behind me?! I was waiting longer than them, do not make me wait longer to serve other! Not focus on customers, just sales! Never returned here and I wisin suggest everyone to not come either of you don’t want a terrible experience!
Went to Brixton then sent to Colliers Wood then they emailed to Sydenham as was told would hold K25MMB21 Kenwood Conventional Microwave. Now got here and they say they did not get any email and not got the stock to sell as all will not sell shelf items. So am I the one at fault here ?
Curry is a large electrical warehouse that has various items. The store is spacious, clean, and very well stocked up. At the moment there are good deals on TV, computers all most on every think go's pick up a bargain for the holidays.
You can contact Currys at +44 800 012 1909
You can find directions to Currys by following this map link
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