Absolutely ridiculous in my opinion I bought two packets of dairy milk buttons for £6.50 (which is a ridiculous price anyway) and paid with a £10 note. The cashiers "didn't have enough change" to give me so have me all the change they had in 50p's, 20p,s, 10p,s and 5p,s. Not one pound coin. And when I questioned them about what they were going to do about the lack of change she just looked at me as if I had an answer. Terrible training.
Contacts & Location
📍 Address: Staines Road, Chertsey KT16 8PN, United Kingdom
📞 Phone: +44 871 663 1673
🌐 Website: thorpepark.com
Photos
Reviews
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J V ★☆☆☆☆
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Martina Manakova ★☆☆☆☆
I have attended a few times and each time I'm never served my drink in order. People who ordered after me, get their order before me and when I questioned them they said "there is an order to how we serve drinks". A few moments later I saw the batista asking another customer whether or not she had served them, so clearly they don't have an 'order'. Also, extremely slow service.
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Oliver Mays ★★★★☆
Great that they added a proper barista machine within the last few years. Improved coffee over previous years! A little pricey and the coffee isn't always amazing but overall we have a good experience here. Good news is this is no longer the only proper coffee outlet thanks to the new cafe by the Ghost Train exit last year!
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Greg Smith ★★☆☆☆
Service is extremely slow here and the queue only had about 5 people in it, we gave up waiting and went elsewhere. The staff certainly didn't look that happy to be there.
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Valentin Chiru ★☆☆☆☆
Hands down the worst service I had, and poor trained staff. Says a lot as I used to work at costa!!!!!!!!! They also managed to mess up the order asked for a mocha and there was 0 chocolate powder in in
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Daniel Twine ★☆☆☆☆
Service slow and sells "costa" no smile no hello horrible place
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Riding On Eggshells ★★★★★
The chap here is doing an amazing job (by himself).
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Katy J ★☆☆☆☆
Terrible service. The manager today is miserable. No hello, no smile, no thank you. Half way through order she has a go at her staff in visible view from customers. Obviously her staff are now miserable too and subject their lack of enthusiasm to the customer. I was handed a large coffee when I ordered a small and when I asked if it was an oatmilk latte, she just looked at me and walked away then sniggered with two other staff members while still staring at me. Very strange behaviour. Certainly not Costa standards.
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FAQs
What is the address of Coffee Shack?
Coffee Shack is located at Staines Road, Chertsey KT16 8PN, United Kingdom
What is the phone number of Coffee Shack?
You can contact Coffee Shack at +44 871 663 1673
How can I get to Coffee Shack?
You can find directions to Coffee Shack by following this map link