Coffee & Cream

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Reviews

1. Karima Stenlake ★★★★★

   Loved our pistachio and vanilla cake here coffee was good too & the staff are so lovely! Highly recommend

   almost 3 months ago
2. Gargi Talukder ★★★★☆

   I recently ordered a birthday cake from this place, and the whole process was smooth and easy. I called about three days before pickup, and they got my order exactly right. Collecting it was quick, and the cake was beautifully presented, well-sized, and great value for money. They packed it securely, making it easy to carry. The flavours were delicious, the sponge was soft, and the fresh cream was light and tasty. Overall, I was really happy with both the service and the cake itself. I’ll definitely be coming back here for future celebrations.

   almost 6 months ago
3. Vikesh Gajula ★★☆☆☆

   I ordered the birthday cake online. The cake image shown online was very different than what was delivered. The cake was not at all tasty. The cake name said Ferraro Rocher and they had put fake chocolates on the top. The kids who took it excitedly, threw it in bin after taking a bite. Pathetic! I will never order again from this shop. The cake ruined my son’s birthday. Attached the picture of cake from website and the cake that was delivered.

   almost 8 months ago

1. Musa Pawle ★★★★★

   I recently visited Coffee and Cream, and I must say, it was an exceptional experience. The service was impeccable; the staff was attentive, friendly, and went above and beyond to ensure we had a pleasant time. The highlight of my visit was undoubtedly the food. The waffle and chicken roll were delicious, with a perfect balance of flavors and textures. The waffle was light and crispy, complementing the savory, well-seasoned chicken roll beautifully. I also indulged in the fruit pastry, which was a delightful treat. The pastry was fresh and flaky, filled with a generous amount of luscious fruits that added a burst of natural sweetness. The ambience of Coffee and Cream further enhanced the experience. The cozy, inviting atmosphere made it the perfect spot to relax and enjoy a meal. The decor was charming, and the overall vibe was warm and welcoming. In summary, Coffee and Cream offers a wonderful combination of excellent service, delicious food, and a delightful atmosphere. It’s a perfect place for a casual meal or a relaxing hangout with friends. I highly recommend it to anyone looking for a great dining experience.

   1 year ago
2. payal goenka ★★★★☆

   Cafe Coffee and Cream offers a delightful assortment of treats ranging from cakes, cake slices, cupcakes to puffs and an array of beverages like coffee, tea, lassi, and refreshing juices. Their menu also features tempting options like waffles and cookie dough with ice cream. During my visit with my child, the cupcake we tried was met with admiration, especially for its beautifully crafted icing. While the decoration was superb, we found the taste a tad underwhelming. Nonetheless, the service was commendable, and the cafe provides a cozy ambiance with a few seats, making it a decent spot to sit back and unwind.

   almost 2 years ago
3. Lily Balla ★☆☆☆☆

   No plant based and vegan options. Not environmentally friendly as they gave plastic bag with a single pastry. This place needs a serious upgrade on todays norms and care more for environment!

   almost 3 years ago

1. b singh ★★★★★

   Excellent coffee shop, are you always buy here buy my coffee and tea every day

   almost 3 years ago
2. Kalayani Y ★★★★★

   I have recently ordered a cake from coffee& cream for my daughters 5th birthday.we are very happy for the cake and everyone loved it.we will definitely order again.(i have added cake toppers).

   almost 3 years ago
3. Harjit jeeto Kaur ★★★★★

   First of all i would like to say thank you so much to the owner of coffee and cream of Hounslow branch for all the help and services he has given us. I ordered my son’s first birthday cake and the results it’s outstanding and excellent. This is the only shop where i can order cake and its eggless too. I highly recommend others to order the cake from here. Beautiful cake and thank you so much.

   almost 3 years ago

1. Gowtham Krishna ★★☆☆☆

   I have recently ordered a cake for my brother and I was completely disappointed with the service. I used to order nearly 3 cakes every year for my family members and had ordered almost 15 cakes in my last 4 years. I strongly believe I am well known customer to this shop. Every year, I used to select cakes from the shop display which costs around £18 - £20 and this time since it's a big occasion and decided to order special cake for my family member. I was looking for different options and the shop guy started increasing prices for my preferences. As everyone knows, normal cakes costs around £20. I was looking for number cake and he said it would cost extra £5. Then, I asked for red velvet and he said extra £10 for red velvet cakes. Since red velvet cakes are not available in the display, I have to give my own basic design on the cake and he said it would cost another £5 for design. All together the cake is costing £40 which is double the price of original cake and said me to order 3 days before delivery date which I have done it. I am ready to pay £40 because it's a special occasion. I again went next day to confirm my order and also to tell him the writing on the cake. While I was confirming my order, he was like "you are worrying too much and he was convincing me that you will get the best cake". Yes, I am worried because I am paying £40 and it's very special occasion. If the cake doesn't reach to the expectation then whole cake would be waste. I feel it's good to double check the order when I am paying £40 and he was using his business tactics to convince customer. I just left the shop hoping I would get best cake and agreed to pay £40. I came on the delivery date to collect and after looking at the cake, I was completely disappointed. * I asked for the number cake and I know it would be 2 layers with bold numbers(cake and top of it bold numbers). He just drew the number with the cream and saying it's a number cake. He can even do it without charging £10 because it's just drawing with hand. Every shop writes this for free. I was expecting bold numbers as shown in pictures or on websites. Also, number was not properly drawn because he used his free hand to draw. I was like, Did I pay extra £10 for this cream which is drawn in number and did I pay £40 for this cake? * Also, I clearly mentioned decorating glitter on full outer side of the cake and he just kept that in the bottom. He was like this is how you said me. He drew the sample cake on paper when I ordered and when I said full glitter on sides, he put sample dotes on the cake diagram. I thought it's a sample diagram for understanding and I thought he understood what I mean. But, when I looked at the cake, there were very less decorating glitter on sides(only at bottom not complete side of the cake) and he was like, this is how you said me and he was showing his diagram. He don't have patience to listen what I mean and he was pushing his mistake towards me. * When it's red velvet, I think cake should be of red color but cake was in dark pink. I was like did I order red velvet or pink velvet? Color combination and design on the cake was very bad.. There are many online number cakes or even from other shops which looks good and bit cheaper compared with Coffee & Cream. I felt display cakes in coffee & cream with best design are more cheaper and attractive compared to one which I ordered. At least I would have been happy by preferring display cakes for £20 instead of this £40 cake. I feel cake is not worth for £40 and it's not just my opinion but also my family members said the same thing. I am really so sorry for negative feedback, am not happy with the cake you delivered.

   almost 3 years ago

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