Had to wait around 15-20 minutes for an order, the staff were extremely slow. On top of that, the drink that I got (strawberry drizzle) was very bland and unflavourful.
Our favourite coffee place in the Harlequin shopping centre in Watford. Good service, lovely coffee, nice cakes. A special shoutout to Anusha (apologies for any misspelling) who did a good job both making our coffee and finding the right cakes that we had ordered as our server was called away.
I had a very good stop at this Costa in the Harlequin. The café is clean, bright, and nicely laid out, with enough seating to actually sit down and relax, even when it’s a bit busy. The staff were friendly and efficient. My order was taken quickly and prepared just the way I asked. Service felt smooth and well organised, which is exactly what I want from a coffee stop in a shopping centre. The coffee was hot, consistent, and enjoyable, and there’s a good range of snacks and cakes to choose from if you want something extra. Overall, it was a simple but very pleasant visit — good coffee, good service, and a comfortable place to take a break while shopping. I’d happily come back.
Really bad barista service in Costa, staff are rude and not understanding. Ordered and paid for a medium drink but we were given a small size, when I went back to ask why the lady say "the drink was overflowing". The lady refused to give enough napkins to clean the overflown drink. All the 5 drinks we ordered taste like milk, no flavours. Drink given like this, doesnt look appealing to drink. - photo attached is how the drink was served and supposedly a medium sized drink. The man who served us was actually really nice but the female batista was awful.
Really nice little coffee shop for some down time or needing to get work done! The drinks here are really tasty and have a wide variety of food to accompany them. The atmosphere is normally quite quiet until lunch time where it can get very busy! The staff are friendly and will make the drink how you like it! 5 stars all around!
I really enjoy going to this coffee shop. The staff there are very friendly and helpful and the atmosphere is beautiful. I must recommend it.
Long queue, took ages to get through it. Not much seating, and lots of plates and cups left around from previous customers. The hot chocolate was delicious but the sandwich was a bit stale. Wheelchair access but couldn't get the wheelchair through the aisle. A lady with a pushchair walked out as she couldn't fit her pushchair through the seating area.
Such pleasant staff.... always remembering what I ordered previously.
Costa Coffee is located at Unit 30 The Harlequin, Shopping, Watford WD17 2TE, UK
You can contact Costa Coffee at +44 333 003 5883
You can find directions to Costa Coffee by following this map link
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