Costa Coffee

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Reviews

1. Ali ★★★★★

   “We visited the Costa Purley branch today and the customer service was excellent. In particular, a staff member named John was very friendly, helpful, and professional. He made our visit a really pleasant experience. Thank you!”

   almost 2 months ago
2. gemsrush shop ★☆☆☆☆

   I have no complaints about your services, but could you please change your 3 a.m. delivery times to a more reasonable hour? The repeated banging of truck doors and crates wakes me up almost every time you deliver, and I’m sure I’m not the only one affected — it’s extremely loud during the quiet hours of the night. This is a residential street where people live and sleep, not a commercial area that permits night-time deliveries. If this issue continues without action, I will have to report it to the council as it's been already several months now since it started.

   almost 3 months ago
3. Shumon Maahi ★★★★★

   Excellent customer service from Munna! Store manager, Love this place. Staff are welcoming & the store is clean. Definitely come back!

   almost 3 months ago

1. Anushka Salgaonkar ★★☆☆☆

   The ambience is quite nice but when requesting on a maple Hazel iced latte the staff made me a regular iced latte and charged me double the price and when trying to inquire why I was being charged this amount proceeded to reason with no reasonable excuse. Of course it is understandable of him having a bad day but customer service is in your job profile!

   almost 4 months ago
2. Jennifer H ★★★★★

   Always receive friendly, helpful and efficient service here. They are especially good with kids and always smiling and kind. Food and drink are standard Costa expectations.

   almost 6 months ago
3. Ryan Kingsley ★☆☆☆☆

   New ownership, bad customer service. More concerning was seeing them check the big “shelf life” on the wall behind and then saying milk is good for one more day.. I’m sure they lied. Looks like mother and son owners now

   almost 3 years ago

1. Adem D ★★★★☆

   Great place to have coffee from. Service could be better with a little smile

   almost 3 years ago
2. Jason Thorpe ★★★★☆

   A slight lack of coordination with service but altogether, a pretty chilled clean and cosy site.

   almost 3 years ago
3. Tee God ★★★★★

   Had an issue with an order and your young new male barista did everything he could to rectify the situation and made my day - thank you!

   almost 3 years ago

1. Marie Jell ★☆☆☆☆

   Awfull dirty filthy place ! Toilets are a absolute disgrace!

   almost 3 years ago

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