Caffè Nero London

Reviews

1. Salman Vahora ★☆☆☆☆

   I recently visited Caffè Nero and was extremely disappointed by the unprofessional and rude behaviour of a staff member named Mr. Tariq. His attitude was dismissive and unhelpful, which completely ruined what should have been a pleasant experience. I’ve always enjoyed Caffè Nero for its atmosphere and coffee, but this encounter left me feeling very unwelcome. I hope the management takes this feedback seriously and ensures better training and customer service standards in the future. No customer should have to deal with such behaviour.

   almost 7 months ago
2. Mrs Chowdhury ★★★★★

   The coffee is always rich and flavorful and the atmosphere feels warm and welcoming. All the staff are friendly and take the time to make sure everything is just right. Highly recommend for anyone who enjoys good coffee.

   almost 10 months ago
3. Marcie ★★★★☆

   Received friendly service and made the drink fast. Great location for touristy pictures. Store could be a bit cleaner.

   almost 11 months ago

1. Navdeep Dhillon ★★★★★

   Quick coffee stop at this Cafe Nero- right opposite the Big Ben, and next to Tesco Express. Its tiny- no seating- so more of a takeaway franchise. The staff were cheerful and polite- prompt at their service. The food options were well-stocked, and the coffee tasted great as always!

   almost 2 years ago
2. Billie Sidhu ★★★★★

   Best service and the most smoothest coffee served everytime.

   almost 3 years ago
3. Howard Berry ★★★★★

   Great head barrista, who remembers regulars orders! Not often you get that in central London. Always my go to coffee place in nr traf sq

   almost 3 years ago

1. Tracey-Anne ★★★★☆

   First visit here after a pit stop. Standing by the window with my egg mayo sandwich, Americano and kettle crisps, I looked out to the awesome sight of Big Ben and the Houses of Parliament. Not a bad view! The cafe was small, well stocked, warm and inviting on a chilly morning. A nice little find.

   almost 3 years ago
2. Cathal Kenneally ★☆☆☆☆

   Terrible service from a rude manager. Why do they have 06:00 as opening hours when they can’t deal with the influx of early customers. Located beside a busy tube station so they are probably not properly equipped to deal with the customers at an early hour. Many times I have found the door closed and locked with staff inside ignoring people. It’s not the right way to run a business. The manager is definitely not a people person. Just because people are promoted or trained to be managers, doesn’t make them ideal management material. If they decide that deliveries are more important than customers then they should not open till 07:00 or else take deliveries at a more appropriate time.

   almost 3 years ago
3. Jessica Faulkner ★★★★★

   Really friendly staff and a good selection of food and drinks available. Great location, straight outside the tube station. I had the Batman mystery hot chocolate, really yummy!

   almost 4 years ago

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